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Level 1: Joiner
Posts: 1
Registered: ‎02-07-2018

Re: O2 and Netflix. Now together.

Typical it's always offers for brand new customers only. What about customers who have been with O2 since the start, even prior to O2 taking over the original account source.

Level 1: Joiner
Posts: 6
Registered: ‎11-12-2012

Re: O2 and Netflix. Now together.

Is there a way to stack the offer? My partner and I have both upgraded and we both have Netflix accounts but we only use one of them,I have redeemed my offer but when my partner tries to redeem hers on my Netflix it doesn't let her,just keeps sending her to her own log in details
Community Manager
Posts: 4,991
Registered: ‎18-02-2016

Re: O2 and Netflix. Now together.

Hey @iekirwan I'll ask for you now! I'll give you a shout once I hear back. wink


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Community Manager
Posts: 4,991
Registered: ‎18-02-2016

Re: O2 and Netflix. Now together.

Hey @iekirwan. I've had a response and it should be possible for you to stack these offers on a single Netflix account. As you're having difficulties can you drop me a private message with both your mobile numbers and a few screenshots of the attempt to add the second offer to your account? 


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Level 1: Joiner
Posts: 6
Registered: ‎11-12-2012

Re: O2 and Netflix. Now together.

Hi, thanks for the reply, have messaged you the details and screenshot
Community Manager
Posts: 4,991
Registered: ‎18-02-2016

Re: O2 and Netflix. Now together.

Thanks for the quick reply @iekirwan! I've passed on your info and will get back to you shortly. wink


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Community Manager
Posts: 4,991
Registered: ‎18-02-2016

Re: O2 and Netflix. Now together.

Hey everyone, 

 

I've updated the Q&A with a new question which addresses an issue that's been identified and fixed with the redemption emails. wink

 

Q. I've waited the 14 days but still haven't had a link yet. What now?

A. We have identified the issue and a fix has been put in place. All impacted customers will receive the redemption email but if you have already passed the 14 day cooling off period, to save you the time please visit www.netflix.o2.co.uk/Offer to redeem the offer. 


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Level 1: Joiner
Posts: 3
Registered: ‎06-05-2017

Re: O2 and Netflix. Now together

I see all manner of faqs on this netflix offer, except whhat do you do if you arent interested? Which I am not.

Posts: 82,856
Topics: 509
Registered: ‎04-04-2012

Re: O2 and Netflix. Now together

You just do nothing!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 4,991
Registered: ‎18-02-2016

Re: O2 and Netflix. Now together

Hey @Class40 @MI5 is correct. This offer is opt-in only so if you're not interested you can simply ignore it. 


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