O2 and Netflix. Now together.

[Martin-O2]

Hey everyone,

We have some incredible news to share! Today O2 have announced a brand new partnership with Netflix that offers new and upgrading customers on selected tariffs the opportunity to enjoy Netflix for free this summer. From the award-winning Orange Is The New Black to the captivating Stranger Things, O2 customers will be able to take advantage of some the best shows out there thanks to the new deal.

Interested? We know you are, so we’ve more details below.

Who's eligible for the offer?
The offer is open to all new and upgrading customers on selected tariffs from 14/06/2018 to 08/08/2018 (inclusive), on all devices including 'Like New'. This offer will also be available for our customers purchasing through Dixons Carphone Warehouse and Mobile Phones Direct

The offer detail
The offer covers the cost of 6 or 12 months access to the Netflix service on the Standard “2 Screens at a Time” streaming plan (valued at £7.99 a month).

• If you select a tariff that includes 6 months of Netflix, you’ll receive a £47.94 Netflix credit
• If you select a tariff that includes 12 months of Netflix, you’ll receive a £95.88 Netflix credit
• Note: This can also be used to upgrade or downgrade your Netflix plan and this can be done through your Netflix account. If you choose to upgrade, the amount of credit will reduce sooner. So if for example you move to the Premium plan then you’ll have £9.99 deducted each month instead of the £7.99 the Standard plan costs.

What tariffs are eligible?
To receive this Netflix offer, you need to take out a new Pay Monthly contract or upgrade your existing one, and select one of the tariffs listed below – and beside them, the corresponding number of free Netflix months you’ll receive.

O2 Refresh tariffs:

• 15GB to 25GB: 6 months free Netflix
• 25GB or more: 12 months free Netflix

SIM Only Tariffs:

• 18GB or more: 6 months free Netflix

Tablet Tariffs:

• 5GB or more: 6 months free Netflix

Mobile Broadband Dongle:

• 18GB or more: 6 months free Netflix

How it works

1. Provided you took out or upgraded to an eligible tariff, you will receive a leaflet at about the Netflix offer. This leaflet will let you know that you’ll receive an email 14 days after you’ve received their device, or after the ‘change-of-mind’ period.
2. Once you receive the email, this will contain a link to a redemption site.
3. You click on the link and enter your O2 mobile number (this may be pre-filled, but if not, enter it here)
4. Once your O2 number has been entered, you’ll receive a code to your mobile device that you then must enter into the redemption site when asked.
5. At this stage, you click on ‘Redeem’ and you’ll then be directed to the Netflix site.
6. If you’re new to Netflix, you’ll need to register on the Netflix website. If you’re already a Netflix customer, you’ll just need to log in.
7. You will now have either a £47.94 credit for 6 months or £95.88 credit for 12 months, depending on the tariff you chose.

What happens when the credit is used up?
New Netflix Customer: If you were a new customer to Netflix and only signed up through the above redemption process, you’ll be automatically signed up to ‘Charge 2 Mobile’. This means that once your last month of credit has been used up, you’ll be charged automatically through your O2 bill from Month 7 or Month 13, depending on the offer you signed up to, and that you didn’t upgrade your plan from ‘Standard’ (i.e, if you upgraded to the £9.99 ‘Premium’ plan, this will use £9.99 of your credit each month, resulting in less than 6 or 12 months of fee Netflix)

If you’d prefer to pay through a different method when your credit runs out, you can change this from within your Netflix account. You must change this before the end of month 6 or month 12 to ensure it takes effect in time.

Existing Netflix Customer: If you were already a customer with Netflix before signing up for the offer, your original payment method will kick back in once your credit has been used up.

So guys, what do you think of this amazing news and which Netflix shows are you most likely to binge on this summer? Are you looking forward to any upcoming Netflix movies or shows? Let us know below!

[T1gr3isis]

Typical it's always offers for brand new customers only. What about customers who have been with O2 since the start, even prior to O2 taking over the original account source.

[iekirwan]

Is there a way to stack the offer? My partner and I have both upgraded and we both have Netflix accounts but we only use one of them,I have redeemed my offer but when my partner tries to redeem hers on my Netflix it doesn't let her,just keeps sending her to her own log in details

[Martin-O2]

Hey @iekirwan I'll ask for you now! I'll give you a shout once I hear back. 

[Martin-O2]

Hey @iekirwan. I've had a response and it should be possible for you to stack these offers on a single Netflix account. As you're having difficulties can you drop me a private message with both your mobile numbers and a few screenshots of the attempt to add the second offer to your account? 

[iekirwan]

Hi, thanks for the reply, have messaged you the details and screenshot

[Martin-O2]

Thanks for the quick reply @iekirwan! I've passed on your info and will get back to you shortly. 

[Martin-O2]

Hey everyone, 

I've updated the Q&A with a new question which addresses an issue that's been identified and fixed with the redemption emails. 

Q. I've waited the 14 days but still haven't had a link yet. What now?

A. We have identified the issue and a fix has been put in place. All impacted customers will receive the redemption email but if you have already passed the 14 day cooling off period, to save you the time please visit www.netflix.o2.co.uk/Offer to redeem the offer. 

[Class40]

I see all manner of faqs on this netflix offer, except whhat do you do if you arent interested? Which I am not.

[MI5]

You just do nothing!

[Martin-O2]

Hey @Class40 @MI5 is correct. This offer is opt-in only so if you're not interested you can simply ignore it.