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Level 1: Joiner
Posts: 3
Registered: ‎20-09-2018

Re: O2 and Netflix. Now together.

Yes I did. But still getting the same message.
Community Manager
Posts: 4,991
Registered: ‎18-02-2016

Re: O2 and Netflix. Now together.

@Margo OK no probs can you please drop me a private message with your name, O2 number and the date you registered and I'll get someone to look into this for you! 


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Level 1: Joiner
Posts: 14
Registered: ‎22-11-2016

Re: O2 and Netflix. Now together.

Hi Martin

I tried what you suggested, turned wifi off and mobile date on and, although it still didnt work I did get a different screen from before!  I've screenshot it and will send over in a pm.

Thanks

Community Manager
Posts: 4,991
Registered: ‎18-02-2016

Re: O2 and Netflix. Now together.

Thanks @Poppet! I'll check your message now. wink


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Level 1: Joiner
Posts: 1
Registered: ‎24-06-2015

Re: O2 and Netflix. Now together

[ Edited ]

So what you're saying is that if I already have a Netflix account, and a payment method, then I can just log in to my Netflix account and then get this offer of 6 months free? Because that's how I read your answer to this question.

Posts: 82,856
Topics: 509
Registered: ‎04-04-2012

Re: O2 and Netflix. Now together

Yes, if you already have a Netflix account the equivalent credit will be applied to it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 6
Registered: ‎11-12-2012

Re: O2 and Netflix. Now together

hi, I have tried multiple times to get our second netflix gift up and running but to no avail, i have signed out of everywhere and tried it but still nothing, I have been trying for 6 months, and now my netflix offer has finished and we are without netflix even though my partners still says we can have the 6 months, i have tried everything but nothing seems to work, we have even set up a new netflix account to see if that works but once again nothing

Posts: 82,856
Topics: 509
Registered: ‎04-04-2012

Re: O2 and Netflix. Now together

@Martin-O2 can you help @iekirwan ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 60,400
Topics: 642
Registered: ‎14-01-2013

Re: O2 and Netflix. Now together

Apparently this was fixed today according to numerous posts by @Marjo?

Seems not, as this is the 2nd one this evening still having problems.

*The Game Is On*


Posts: 63,158
Topics: 526
Registered: ‎04-01-2009

Re: O2 and Netflix. Now together

It seems a monumental cack up this offer. I wonder how many customers have now given up?