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Volt Sim

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Alexander65
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on ‎28-10-2023 13:33

on ‎28-10-2023 13:33

My Volt SIM contract runs out next month with you and just signed new deal with virgin yesterday which does not include Volt SIM now how do I cancel this SIM as after November will no longer want the SIM 

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MI5
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on ‎28-10-2023 13:34

on ‎28-10-2023 13:34

@Alexander65 

Guide here Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152973 Posts
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Registered:

on ‎28-10-2023 13:34

on ‎28-10-2023 13:34

@Alexander65 

Guide here Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Alexander65
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on ‎28-10-2023 13:44

on ‎28-10-2023 13:44

Hi I have spoke with virgin they tell me and need to speak with 02 was on web chat last night for hours only to be told virgin deal with it all I want to do is when contract runs out I don't want to be out on rolling contract ,I don't have the phone here as my grandson uses it is there anyway online you can give them 30 days notice as I cannot find this anywhere . Thanks

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MI5
Level 94: Supreme
In response to Alexander65
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on ‎28-10-2023 13:58

on ‎28-10-2023 13:58

@Alexander65 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202.

I'm confident the only way will be to call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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