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Volt benefits for o2

Ds173893
Level 1: Joiner
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I have set up a new contract on my account in October. Since then I have spoke to several people to get my volt benefits added, this still hasn’t been applied and is becoming very frustrating can someone help please.

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MI5
Level 94: Supreme
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@Ds173893 

Make sure your addresses match exactly on both your virgin and O2 accounts then message O2 on Social Media on Facebook or Instagram https://www.o2.co.uk/abouto2/social-media

Bigger benefits - Volt 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 79: Lord of the Boards
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Check that the addresses you use for both your Virgin Media contract and for your O2 Contract match @Ds173893 

You can contact O2 on 202 or via Instagram or Facebook messenger - links for those here: https://www.o2.co.uk/abouto2/social-media.

Contact number for VM is: 0345-454-1111

Bigger benefits - Volt 

Good luck!

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