on 13-12-2025 22:02
I have set up a new contract on my account in October. Since then I have spoke to several people to get my volt benefits added, this still hasn’t been applied and is becoming very frustrating can someone help please.
on 13-12-2025 22:24
Make sure your addresses match exactly on both your virgin and O2 accounts then message O2 on Social Media on Facebook or Instagram https://www.o2.co.uk/abouto2/social-media
on 13-12-2025 22:24
on 13-12-2025 22:24
Check that the addresses you use for both your Virgin Media contract and for your O2 Contract match @Ds173893
You can contact O2 on 202 or via Instagram or Facebook messenger - links for those here: https://www.o2.co.uk/abouto2/social-media.
Contact number for VM is: 0345-454-1111
Good luck!