Volt benefits for o2

[Ds173893]

I have set up a new contract on my account in October. Since then I have spoke to several people to get my volt benefits added, this still hasn’t been applied and is becoming very frustrating can someone help please.

[MI5]

@Ds173893 

Make sure your addresses match exactly on both your virgin and O2 accounts then message O2 on Social Media on Facebook or Instagram https://www.o2.co.uk/abouto2/social-media

Bigger benefits - Volt 

[pgn]

Check that the addresses you use for both your Virgin Media contract and for your O2 Contract match @Ds173893 

You can contact O2 on 202 or via Instagram or Facebook messenger - links for those here: https://www.o2.co.uk/abouto2/social-media.

Contact number for VM is: 0345-454-1111

Bigger benefits - Volt 

Good luck!

[Ds173893]

The address matches as I have received volt benefits on my old contract 

[Ds173893]

The address matches as I have received volt benefits on my old contract. Also I have contacted the customer service team on several occasions, with no success.

[MI5]

@Ds173893 

You'll need to keep trying via social media.

Our go to guy, @Dave-O2 is leaving and won't be around much now, so unfortunately, unless he can do something in his limited time left, you have no other option.