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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 24061 Views
  • 55 replies
  • 1 kudos

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 71087 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
  • 6954 Views
  • 12 replies
  • 4 kudos

Multiple numbers on my new account

Hi there, I am being forced over to O2 from Virgin, not entirely happy with that. However, I have 4 accounts in my name for 4 family members and at 4 different addresses. The one account has apparently been switched over and I’ve received an email wi...

Resolved! Direct debit changes

I have changed over from virgin media to O2 . At the same time I have changed my bank account. I therefore need to update direct debit payment details, but am unable to do so online. Because my account name has altered slightly, 02 will not accept th...

Gibgob by Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

Going Abroad

Going to New York and then taking a week to go on a eastern Caribbean cruise . what’s my best package or bolt on please

Viddy by Level 1: Joiner
  • 284 Views
  • 1 replies
  • 0 kudos

Resolved! Two accounts, one number

Registered account with O2 prior to move from Virgin to O2 (VOLT). Now after migration I have two O2 Accounts. How do I remove one of the accounts, keeping only one that I choose.

O2 Sim not agreed How do we return.

My elderly mother received a very bad sales call from virginmedia who sold her a package containing an O2 sim as soon as i found out the same night Virgin were told to cancel it and a complaint raised but since my mother has received emails regards d...

Robert263 by Level 1: Joiner
  • 421 Views
  • 2 replies
  • 0 kudos

Resolved! Moving volt benefits

How do I change volt benefits from 1 o2 account to another in the same household?

Louisa29 by Level 1: Joiner
  • 303 Views
  • 1 replies
  • 0 kudos

o2 contract offered by Virgin Media

Hi all, I currently have an o2 contract on a sim only deal which expires April 2024. Ive been offered a TV package by Virgin Media who have offered a great deal on the TV with an o2 SIM card as an extra for 18 months. A friend of mine was in a simila...

LG94 by Level 1: Joiner
  • 743 Views
  • 3 replies
  • 0 kudos

Resolved! Transfer O2 SIM to my daughter

I've recently taken out a VM Ultimate Volt bundle, with an 02 SIM. Both myself and my wife are in contract with EE so have no use for this SIM but my daughter, who is already with O2 and out of contract shortly could use it but she lives at a differe...

bluebear by Level 1: Joiner
  • 1244 Views
  • 6 replies
  • 0 kudos

Resolved! New Volt Contract with Virgin Media - same SIM with O2?

Hi I've just taken out a new Virgin Media Volt contract which includes an O2 SIM at £25/mo. They said that because I have an existing O2 SIM from the last Volt deal, I can keep that rather than having to take out a new contract. However, they said I'...

JohnO48 by Level 1: Joiner
  • 824 Views
  • 2 replies
  • 0 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

MartinO2_0-1649956593203.jpeg
Martin-O2 by Former Staff
  • 6954 Views
  • 12 replies
  • 4 kudos