What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
Hi everyone, I just get a new contract from VM and they offer me £6/month for a 6GB SIM card. However, when I login to O2, it is only 3GB plan with same price . May I know how can I get back the double data plan? Thank you. Eric
I was offered various deals after signing up to Volt. I chose the free period of Disney plus but have not received any activation voucher.
I have received a bill dated 4/5th July. I do not understand why my Bill period has started on this date. I have not received or activated the O2 SIM card, nor has my Volt broadband package started either (due to start 21st July). As I have received ...
As a volt customer, am i entitled to double mobile data?
I was told that if I signed up to a Virgin media broadband package (Volt M250 Fibre Broadband) I would get 10GB data with my O2 contract every month. Initially this came up on my O2 as 5GB and when I asked a member of the community I was told it woul...
I just switched to Volt Virgin Media customer and returning to o2 - bu they did not migrate me very well so best to go into the store. I was in France and could not use my phone because they forgot to ‘switch on’ my roaming services which is advetise...
Hi,I understand that as a Virgin Media + O2 mobile customer I have additional benefits as at https://www.virginmediao2.co.uk/Can anyone point me to a full list of all the 75 countries/destinations where we can use data roaming at no additional cost?T...
I'm trying to change my phone. How do I manage to do so?
How do you get the o2 travel inclusive zone bolt on? I am travelling to Canada and have seen that I am eligible for the o2 travel inclusive zone bolt on at no extra charge but can't figure out how to access it.
Hi i am new to O2 from Virgin which i had no say in. Can you tell me if my unused data will rollover to the next month as it did with Virgin?Thank you
