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Is 02 Sim only contract an Eligible contract for Volt benefits

Boab94
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I've had a Sim only contract for over 2 years and we've recently moved to virgin broadband and TV. I was told I'd get my data doubled but when I try to redeem the offer it won't do it. Any idea why?

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MI5
Level 94: Supreme
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@Boab94 

Yes they are.

Volt Megaguide 

Addresses must match exactly so check with both O2 and Virgin.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 146940 Posts
  • 636 Topics
  • 28263 Solutions
Registered:

@Boab94 

Yes they are.

Volt Megaguide 

Addresses must match exactly so check with both O2 and Virgin.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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