@jjjj
They applied after the 14day change of mind period has ended, and all the details can be found here Volt Megaguide
If they dont then you will need to contact o2 Guide: How to find help & contact O2 X (Twitter seems to be the best way) and VM on 0345 454 1111
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iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
