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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 986 Views
  • 16 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 170888 Views
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 8649 Views
  • 12 replies
  • 4 kudos

Resolved! New o2 Customer (signed up via Virgin Media/ Volt), My Data Allowance is only 5gb (should be 10gb)

Dear All, I have just recently signed up for an o2 sim deal (via virgin media) and I was stated to receive 10gb of data allowance per month (I even have this outlined with the contract details via email).However when I logged into my o2, my allowance...

s2-86 by Level 1: Joiner
  • 1608 Views
  • 6 replies
  • 1 kudos

Hello

Hi, I'm in Cyprus and need data. I'm from the UK and have a 250gb allowance. I've checked the eurozone destinations and Cyprus has an astrix next to it saying "not including northern Cyprus" however I'm in Ayia Napa which is on the south coast. Pleas...

Hello-me by Level 1: Joiner
  • 533 Views
  • 2 replies
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Resolved! Put phone sim in iPad for data only

Can I put my volt sim into an iPad just to use the data or do I need to change my volt package

Narm by Level 1: Joiner
  • 571 Views
  • 2 replies
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WiFi boosters

Evening all. Can someone tell me how to get the WiFi boosters from virgin that I am eligible for with volt? The double speed has done nothing to improve my WiFi signal at home. Thanks

jaybo1973 by Level 1: Joiner
  • 1517 Views
  • 9 replies
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cancel without handset

Hi! I got this o2 SIM with my Volt upgrade of broadband from Virgin.I have the SIM. I do not have a handset for the SIM. I do not need it.Please can I cancel my o2 element of Volt?I was told I could, but I can't see how.I do not have a handset to be ...

M-L by Level 1: Joiner
  • 611 Views
  • 3 replies
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gazball7**Personal info**

Hi I have the volt package with virgin media but I haven't received my sim card yet from yourselves. Could you please look into this thanks.

Gazball by Level 1: Joiner
  • 296 Views
  • 1 replies
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Resolved! Leaving O2

I have tried to cencell my O2 account twice yesterday, both times I was passed from Virgin Media to O2, spoke to 4 different agents both times, and then the line dropped after 80 minutes, both times, without my request being fullfilled. I received an...

Caught in a Cancellation Loop: Seeking Fair Resolution

Hello O2 Community, I find myself caught in a frustrating loop between Virgin Media and O2, and I'm reaching out here in hopes of finding a resolution. Here's a snapshot of my predicament: I recently decided to cancel my Virgin Media package, which i...

Resolved! Volt registration

I am both an O2 and Virgin Media customer but cannot find out how to register for Volt. If I click on the link it just takes me back to the O2 sign on screen

PhilSmith by Level 1: Joiner
  • 602 Views
  • 2 replies
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Resolved! Unable to Change VOLT Tariff

HiI took out the O2 Volt SIM when I renewed my VirginMedia contract 18 months agoAccording to the O2 App my contract ended on the 7/9/23, but I cannot change the tariff as the app says I 'cant change it right now'.I only use on average 12Gb of data a...

JKA09 by Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos