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Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 12 replies
  • 4 kudos

Resolved! disney

ive just activated 3 months free disney. how much notice do i need to give to cancel before 3 months is up?

jlo by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Unable to activate VOLT

Hi there, My wife just moved from Vodafone to O2 and I'm the Virgin Media contract holder at this address, but according to the guide, that shouldn't matter, she should still be eligible. However, when we go into her account, we don't see an option t...

Resolved! Transfer of Volt bennefits

Hi everone, I have two numbers in my O2 account and want to swap my Volt bennefits from one number to the other as one number is on an unlimted contract so i wish to use the bennefits on the other as it is on a 30GB contract. Is this possible and if ...

Stoney2 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Not allowed volt

Definitely a costumer of both virgin and O2 at same address , benefits definitely not applied. So why am I not allowed to have Volt

Stuart56 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Volt mobile price increase

I recently switched to O2 because of the Bolt offer and was assured that the £6 monthly SIM deal would be the same price for the 12 month duration of the contract, by the Virgin person I was on Live Chat with. However, 02 have put the price up this m...

David41 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Volt Contract

I am on an introductory VOLT contract until May2024 .Virgen are sticking to their fixed rate until that date.O2 are increasing their price to me from this May which is 12months early .Is this correct ??

It's not letting me set up Disney+

Hi the link to set up Disney+ isn't working. How do I set it up? I had Disney with my previous contract, but just swapped to SIM only and re selected Disney as my extra

Apolley by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Travelling to Sweden

Do I need to tell O2 I will be using my phone in Sweden

Hilary14 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Contract

I have an 02 sim as part of a Volt deal. I’ve already had Virgin postpone my install date 3 times, but my 02 is up and running. Can I cancel 02 if Virgin cannot install?

Gus1 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Virginmedia/02 volt package

Why has my contract with virginmedia/o2 package increased on the o2 sim card .Started with £25 in the contract now its increase along with VAT to over £30 month.I have 2 mobile phone sim cards with virginmedia with no VAT Watch and see what happens

Raff1 by Level 1: Joiner
  • 1 replies
  • 0 kudos