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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
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Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 72948 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
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  • 12 replies
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Resolved! Wrong phone number

Virgin said my new Sim would automatically transfer to O2 but it hasn't. How can I get my old number back?

JohnNB by Level 1: Joiner
  • 281 Views
  • 1 replies
  • 0 kudos

Volt Customer - O2 Travel Inclusive Zone Bolt

As a Volt customer would I get charged the £6 a day if I use data in the US ad Canada? What I am reading suggests that I do not as the US and Canada are included in the package

Resolved! Volt benefits

My volt benefits have not been applied how do I rectify this 

Resolved! Activating Volt

Want to activate volt on my Virgin media account, Keep getting the run around pointing me to o2, I select my plan then you direct me to virgin about joining. I'm already a subscriber to virgin. What do I do to activate it?

Hardingtc by Level 1: Joiner
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Resolved! cancel my o2 contract

I have o2 vault with my virgin media package which I have never ever used. I think I have less than a year left on my contract and I just want to cancel my o2 part because I've paying almost £12 a month for absolutely nothing. How do I cancel this?

Resolved! Volt activation, apple music and international roaming for messaging

1. As per my pack, I am eligible for Volt benefits. I received a email from Virgin media on 30th june 2023 that my volt benefits will be activated in 14 days. However it is still not activated.2. Also I have a apple music free subscription for 6 mont...

Siddhi by Level 1: Joiner
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  • 2 replies
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Resolved! O2 Travel Inclusive Zone Bolt

I'm a VOLT customer with a 12 month plan and would like to add the O2 Travel Inclusive Zone Bolt to my contract as my extra. Is it possible to do that? Ola

Resolved! Volt

I had virgin media installed yesterday, when will my data double? 

Bb7 by Level 1: Joiner
  • 235 Views
  • 1 replies
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Resolved! virgin to 02

Hi, my virgin media sim is about to expire, I have been sent an 02 sim by virgin media but the 02 sim has a new phone number but i want to keep my old one (i do have the pac code) please advise.

trevorh by Level 1: Joiner
  • 193 Views
  • 1 replies
  • 0 kudos