Volt
Get help and support from other community members with your questions about Volt
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

FAQBanner.gif O2bill_06d9bd0e6e.png
Chris_K by Former Staff
  • 31775 Views
  • 55 replies
  • 1 kudos

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

27303-VMO2-Q1-Launch-OOH-48s-MASTER_BANNER3.jpg Banner1.png Banner2.png Community_STS_UPDATED2_01.png
Chris_K by Former Staff
  • 80390 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

MartinO2_0-1649956593203.jpeg
Martin-O2 by Former Staff
  • 8333 Views
  • 12 replies
  • 4 kudos

Resolved! VOLT Benefit on new Sims Purchased Indirectly

I'm on O2 and Virgin media, had 2 Sims which I requested volt added when transferred from Virgin. I want to get some new Sims for the volt travel benefit, was obviously looking for the best deal and came across T&C buy could not find a list of what d...

2VmQz by Level 1: Joiner
  • 1059 Views
  • 7 replies
  • 0 kudos

Resolved! Using my phone in Colombia

Not sure if my package qualifies for use in Colombia

TobiasE7 by Level 1: Joiner
  • 472 Views
  • 2 replies
  • 0 kudos

Resolved! Volt benefits for virgin

I have virgin media and I’m an o2 customer but I can’t find a way to apply the volt benefits

Alan251 by Level 1: Joiner
  • 357 Views
  • 1 replies
  • 0 kudos

Virgin subscription

Hi, I signed up to Virgin Media yesterday and was asked if I was an O2 customer. I responded with yes and now I’ve been setup with a new contract that says I need to pay £25.00 a month? I was told I’d get a new SIM card etc but I was told this was fr...

Chris69 by Level 1: Joiner
  • 414 Views
  • 2 replies
  • 0 kudos

Resolved! Double Data

I have just upgraded my contract new device and Airplan. Why an I not getting double data? I was told I was entitled, being a Volt Customer before agreeing to renew

Colin49 by Level 1: Joiner
  • 353 Views
  • 1 replies
  • 0 kudos

Resolved! Cheapest option for travel in USA with O2

Hi, I am travelling in USA for just short of a month and wanted to know if there is a cheap option as only on pay as you go with O2. I have seen £6 per day quoted, but think that is far too expensive as I know my wife could pay only £10 per week with...

PaulCumby by Level 1: Joiner
  • 833 Views
  • 2 replies
  • 0 kudos

Resolved! Volt only applied to 1 number

Hi, I've got 2 mobiles and a smartwatch on my O2 account, I also have Virgin broadband in my name but so far, only 1 phone has had volt benefits applied (the sim which was included in my virgin package) the other phone and watch have not had anything...

Resolved! Volt double data not showing

Does anybody know why my volt double data isn't showing on my 02 account

Ian2023 by Level 1: Joiner
  • 468 Views
  • 2 replies
  • 0 kudos

Upgrading

I’m currently on a Volt Sim only plan which expires in April 24. It says I can upgrade now to a device and airtime plan, but I will have to pay off the remainder on the contract first. Also it says on my account that I’m not entitled to volt benefits...

Colin49 by Level 1: Joiner
  • 449 Views
  • 2 replies
  • 0 kudos

Resolved! using o2 in the USA

Hi I am travelling to the USA what is the most cost effective way fro me to use my mobile there?Thanks P

Pete-K- by Level 1: Joiner
  • 584 Views
  • 2 replies
  • 0 kudos