What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
Since changing from Virgin to O2 in July 2023 my WiFi speeds have become very slow and erratic. Volt has been activated. Speeds vary from 2.11Mbps download and 3.94 upload, to 102 download and 25.4 upload. The 102 download only occurred once; it's us...
O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
I have 5GB of data that O2 upgraded to 10GB as I have volt. If I change my tariff to 10gb of data will I get 20GB data with the Travel Inclusive Zone Bolt On and a data boost, on 02?
hi,ive just started a new/upgraded broadband contract today.which includes an o2 sim as part of the package.but ive noticed on the email it says a 2gb sim is being sent out.but i was told i was getting a 4gb sim?
Virgin is in the process of upgrading our contract and the new package includes a new O2 sim card. The order number is KMM2138119360V53061L0KMHowever they have passed you the wrong email address and so I now have just received an email asking me to v...
Have been waiting 2 weeks now for the Volt to be activated. Both O2 and Virgin media customer. Keep checking on my app, it now restarts the app if I check.. on line just go round in circles... Come on O2, get it sorted.
What’s my data usage each month?
Hi, there is no assurance or information re. how to activate Volt. It seems to be a passive response - it will happen after 14 days in one blog and then a message that if you don't have it already, it may be because you are not eligible for it. I wou...
Virgin Media offered me a volt deal as I am also an O2 customer. This was added to my existing account, however O2 sent me a new sim card with a new number. I now have and am paying for two accounts, one of which I don't need. O2 have said it will be...
Hello, how do I get confirmation that my o2 account and, virgin media accounts have been linked?
