Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...
UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
I have been trying to apply volts to my 02 account as our household is a virgin customer, my husband has this already but I just keep getting a message saying can’t find my data - could you please help thanks Josie
Hi can you help me I was expecting virgin to install broadband today and to then get double data via volt on my O2 sim. virgin are sending a dongle out in the next 3 days but I only have 500mb of data left on my O2 sum now can we get the double data ...
I did not authorise an up grade a double data boost on my account.I got a email saying an order has gone through order number no 26615646 ,please help i am confused.
How can I get my Volt benefit? I am an O2 and Virgin customer. My online account always shows an "oops..." message and suggests to try it later when I want to activate it. It has already happened for weeks.
Yesterday I upgraded my iPhone and when I logged onto my account I noticed 10GB of usage after upgrading my phone…? I thought that was impossible as I hardly use Mobile Data go through my history you can see I don't use it often as I am always using ...
I am an o2 and virgin media customer how do I get my supercharged VOLT
Hello, I am a new customer who has just joined O2 monthly contract and am a customer for virgin media broadband aswell. I did not realise the tremendous benefits which could be available when these two packages are paired together. Before becoming an...
Just signed up with virgin account last night & was told 4gb sim just had email from O2 regards sim coming and states 2gb data i have the transcript from virgin chat last night stating 4gbhow to i speak with them to sort it out. cant see anything to ...
I signed up for the 02 sim card through Virgin media yesterday, but I have to use the old number. However, I got an e-mail saying that I was signed up with a new number. Can you change it? Or you have to unsubscribe. The SIM card is being delivered n...
I had Virgin Broadband installed on Monday and am a Pay Monthly customer however the website is saying that I am not eligible. The chatbot didn't help and wouldn't connect me to a person to speak to. How do I get this setup?
