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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 11876 Views
  • 18 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 223381 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 13462 Views
  • 12 replies
  • 4 kudos

Removed bill discounts-VoltO2

I have been on O2 for couple of months now, Suddenly since past two months they have removed all my discounts as agreed when I joined. When I call customer care they just keep ranting the same thing saying we dont know why that has happened. We will ...

nshetty by Level 1: Joiner
  • 601 Views
  • 1 replies
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Resolved! Volto2

How long does it take for my data to be doubled. Did this on the 6th and it still says only 5gb

Furmama23 by Level 1: Joiner
  • 628 Views
  • 2 replies
  • 0 kudos

Leaving Virgin

Hello there,I am currently a Virgin Media and O2 customer, and have also activated Volt on our family accounts. I am hoping to ditch Virgin because they are comparatively very expensive now (they used to be the best value), but would be devastated to...

JamesG242 by Level 1: Joiner
  • 626 Views
  • 1 replies
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Volt

I have a o2 and recent virgin media account but you don't recognise this and won't add on the benefits

RogerT by Level 1: Joiner
  • 494 Views
  • 2 replies
  • 0 kudos

Resolved! Sim only

Hi. I have ordered a sim only deal with you and expected it to be a 4 gb plan

Data going down too fast

Hi.Just watched a 45 minute program on prime ang it used 8.79 gb of data the streaming quality was set at 0.14 gb per hour (data saver setting) when I checked my data prime video has used over 50 gig in a couple of weeks I've hardly watched anything ...

Resolved! Cancellation request

I would like to cancel my O2 account with Virgin Media, I have started the process with Virgin Media, they told me to cancel with O2 as well. I thought it was in the same contract..

DenizE by Level 1: Joiner
  • 619 Views
  • 1 replies
  • 0 kudos

Volts

I have been trying to apply volts to my 02 account as our household is a virgin customer, my husband has this already but I just keep getting a message saying can’t find my data - could you please help thanks Josie

Mackinlay by Level 1: Joiner
  • 432 Views
  • 1 replies
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Resolved! Virgin install delayed

Hi can you help me I was expecting virgin to install broadband today and to then get double data via volt on my O2 sim. virgin are sending a dongle out in the next 3 days but I only have 500mb of data left on my O2 sum now can we get the double data ...

I_D_P by Level 1: Joiner
  • 664 Views
  • 1 replies
  • 0 kudos