What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
I've joined O2 last week and I'm in a VM household. However, each time I go to Volt hub in My O2 app it tells me that Volt has already been applied or that I'm not eligible for Volt? FYI, me and my wife has the same pay monthy sim contracts and she g...
How can you tell when you have volt supercharged active? It’s not showing on 020 virgin media app. Can anyone help?
Twice i have requested my previous number is ported to my new sim, twice told it will take 24 hours.2 weeks later still waiting. Any idea where the breakdown in the process is occuring?
I have an O2 SIM card through virgin media as part of the volt package. I've never used the SIM card so don't know the number. I have cancelled virgin media and my contract ended on 23rd August 2023. Do I need to need to cancel O2 aswell or will it a...
I’m already both a virgin and an o2 customer. I signed up for volt last week and just found on my account that the benefits are not scheduled to start until 7th Nov. Why so long?
In Australia but I have the travel boat on but its telling me I'm going to be charged?
Hi , how do I find out if I have volt and if I don’t , how do I get it .
I just wanted to check that you do not intend to send me a bill of any kind. I have been switched to Volt from Virgin where I had a free SIM. But I did not use their SIM and I do not intend to use yours. Please confirm I will not be billed for anythi...
I have just signed up to a Virgin/O2 Volt agreement. As part of this deal, I have received a new O2 SIM. I have an existing O2 pay monthly contract. Can I transfer my existing number to the new O2 SIM?
Hi I have 5 x contact sims all in my name registered to my address, the first account I have had for 2 years volt benefits have been added to this account, I took out 4 x additional contracts beginning of July 23 have been on the phone multiple times...
