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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 1194 Views
  • 16 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 172594 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 8685 Views
  • 12 replies
  • 4 kudos

VOLT

Why can’t I access my VOLT Benifits

VOLT1 by Level 1: Joiner
  • 360 Views
  • 1 replies
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O2 and virgin are incapable of sorting things out

So been trying for ages to get my Volt benifits on my O2 account, been with Virgin and O2 for quite a few years.Spent an age on the phone to O2 at the weekend, they found an old address of mine that was linked to my account and fixed that, told me th...

macstorm by Level 1: Joiner
  • 831 Views
  • 2 replies
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BILLING A NON CUSTOMER

I am complaining that I keep receiving messages from o2, last month I was billed to pay 12 pounds as due, this month I am billed to pay 220 pounds as due.Please I want to state categorically that I am not o2 customer, I have never used any of your se...

UJ by Level 1: Joiner
  • 743 Views
  • 3 replies
  • 1 kudos

Resolved! Volt

When will I get volt extras

Ralph15 by Level 1: Joiner
  • 340 Views
  • 1 replies
  • 0 kudos

No SIM card

I’ve ordered a 100gb SIM card through virgin volt. This was ordered on the 23rd September. I am still to receive the SIM card. Can anyone advise please

Phil29 by Level 1: Joiner
  • 299 Views
  • 1 replies
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Resolved! Volt

I'm still waiting for my speed upgrade.

Eddie8 by Level 1: Joiner
  • 406 Views
  • 2 replies
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Resolved! Virgin media customer

Hi, I am a virgin media customer and have broadband with them. I was told I could get free bolt ons because of this. How do I link this to my account so I have access to the volt offers?

CP4 by Level 1: Joiner
  • 496 Views
  • 2 replies
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Resolved! How do I add Volt benefits to husbands number ?

Now with Virgin media, account is in my name, my Volts have been added but husband's have not he is with O2 as well, How do I get them added please

MargieY by Level 1: Joiner
  • 724 Views
  • 1 replies
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volt bundle

Hi I am cancelling my virgin media broadband but it came with an O2 volt bundle. Can I keep the volt bundle and just cancel the virgin media broadband. It's very slow

Resolved! VOLT Benefit on new Sims Purchased Indirectly

I'm on O2 and Virgin media, had 2 Sims which I requested volt added when transferred from Virgin. I want to get some new Sims for the volt travel benefit, was obviously looking for the best deal and came across T&C buy could not find a list of what d...

2VmQz by Level 1: Joiner
  • 1146 Views
  • 7 replies
  • 0 kudos