Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...
UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
According to the Virgin Media account hosting my home BB setup etc. i have Volt Mobile included however i continue to be billed separately by O2. Not sure what's supposed to be happening but the two websites are unhelpfully cross-referring for the an...
Hi 6 weeks on still waiting on a Volt! I have a Volt on 2 numbers but the 3rd number added 6 weeks ago still not added! I went into an O2 store 5 working days ago and was assured the Volt would be added in 3 days as “the paperwork was late going in” ...
Why I my account not linking to volt benefits
Hi, I was transferred from Virgin Mobile to o2 in April and I told my my Volt benefits were active in July. However, despite still being both Virgin (broadband ) and now o2 mobile, I see no difference in my 'package'. Certainly my virgin broadband is...
In October I upgraded my data allowance on mine, and my husbands mobiles. I am also a Virgin media customer, so qualify for a doubling up of data allowances, and this has been confirmed in two emails from Virgin after conversations with both O2 and V...
Hello, I thought as part of volt I am supposed to be getting free roaming in the USA. It did work once but next time I got this message seen here so am very confused.
Is the volt benefits just a myth after numerous attempts to get these benefits I am still waiting 4 months on
Hello,I am both an O2 and Virgin media customer.I tried to unlock the Volt feature through the O2 website but was unable to do so.I either ended up on a broken web link, or with an error message.Could you please help me activate this feature ?Kind re...
My Volt SIM contract runs out next month with you and just signed new deal with virgin yesterday which does not include Volt SIM now how do I cancel this SIM as after November will no longer want the SIM
Hi there, I was hoping someone might be able to help. I am travelling to Australia for the first time later this year and want to keep in touch with family and friends. I have been looking into roaming charges etc and wanted to check I understood the...
