What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
What are charges for using my iPhone in Albania
I was told I was getting 4 GB, not 2 GB when I did the switch. Can this be amended, please?
Hi, I have recently ended my contract with O2 for mobile. My wife still has a contract along with my 2 children (children were originally virgin contract). I have Virgin media which is a Volts package and was set up with discounts applied. I had a te...
Hi dear, I was told that I was getting 4GB when I was switching my phone to O2. Can I get the 4 GB as I was told please? Thanks
How do I get my double speed, virgin upgrade
Hi I signed up for virgin media / o2 ultimate volt package in February 2023, I have had an email in September saying I can cancel my services for virgin and 02 without penalty because virgin media are changing their T & C's. I have enquired with virg...
Who do I speak to in order to set-up Volt? I have tried online and I keep getting an error message.
I had a mobile contract with Virgin which has since been switched over to O2, and recently moved house and installed virgin broadband. It therefore seems like I should be eligible for volt but when I go to the pages about activating it, they just sen...
I want to cancel my sim contract. I took it out as part of a Virginmedia package a few days ago and haven’t received my sim yet.
I have just taken out Virgin Media / O2 Volt package. The offer included 10GB data and the O2 contract schedule clearly states 10GB. However online account only shows 5GB. How can this be rectified?
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