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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 4847 Views
  • 18 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 191730 Views
  • 534 replies
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9584 Views
  • 12 replies
  • 4 kudos

Resolved! Sim only

Hi. I have ordered a sim only deal with you and expected it to be a 4 gb plan

Data going down too fast

Hi.Just watched a 45 minute program on prime ang it used 8.79 gb of data the streaming quality was set at 0.14 gb per hour (data saver setting) when I checked my data prime video has used over 50 gig in a couple of weeks I've hardly watched anything ...

Resolved! Cancellation request

I would like to cancel my O2 account with Virgin Media, I have started the process with Virgin Media, they told me to cancel with O2 as well. I thought it was in the same contract..

DenizE by Level 1: Joiner
  • 541 Views
  • 1 replies
  • 0 kudos

Volts

I have been trying to apply volts to my 02 account as our household is a virgin customer, my husband has this already but I just keep getting a message saying can’t find my data - could you please help thanks Josie

Mackinlay by Level 1: Joiner
  • 376 Views
  • 1 replies
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Resolved! Virgin install delayed

Hi can you help me I was expecting virgin to install broadband today and to then get double data via volt on my O2 sim. virgin are sending a dongle out in the next 3 days but I only have 500mb of data left on my O2 sum now can we get the double data ...

I_D_P by Level 1: Joiner
  • 541 Views
  • 1 replies
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Resolved! Double date boost

I did not authorise an up grade a double data boost on my account.I got a email saying an order has gone through order number no 26615646 ,please help i am confused.

James4286 by Level 1: Joiner
  • 555 Views
  • 3 replies
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Volt benefit

How can I get my Volt benefit? I am an O2 and Virgin customer. My online account always shows an "oops..." message and suggests to try it later when I want to activate it. It has already happened for weeks.

bigetele by Level 1: Joiner
  • 426 Views
  • 1 replies
  • 0 kudos

10GB of data usage used, I don't think so O2

Yesterday I upgraded my iPhone and when I logged onto my account I noticed 10GB of usage after upgrading my phone…? I thought that was impossible as I hardly use Mobile Data go through my history you can see I don't use it often as I am always using ...

Hefeydd by Level 1: Joiner
  • 1099 Views
  • 4 replies
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Resolved! Super charge with VOLT

I am an o2 and virgin media customer how do I get my supercharged VOLT

Volt Benefits

Hello, I am a new customer who has just joined O2 monthly contract and am a customer for virgin media broadband aswell. I did not realise the tremendous benefits which could be available when these two packages are paired together. Before becoming an...