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Hefeydd
Level 1: Joiner
since ‎29-03-2020
‎01-12-2023

User Statistics

  • 6 Posts
  • 0 Solutions
  • 1 Kudos Given
  • 1 Kudos Received

User Activity

10GB of data usage used, I don't think so O2

01-12-2023
Yesterday I upgraded my iPhone and when I logged onto my account I noticed 10GB of usage after upgrading my phone…? I thought that was impossible as I hardly use Mobile Data go through my history you can see I don't use it often as I am always using ...

Missed Call my phone didn't ring?

21-06-2022
Hello,I was waiting for an important call from my Cardiologist Dr for an appointment this evening and I waited and waited and then looked to see if there was a missed call and get my phone did NOT ring once and I just don't understand why this happen...

Scammers are at it again

27-07-2021
Hello,You probably already know this but I thought I would inform that I received a scam text which I know for sure as somebody who is a IT Security Analyst the text is fake.It looks like the scammer last are at it again sending out messages telling ...

I want to pay off my handset but O2 don't answer their phone

20-03-2021
Hello,I want to pay off my remaining balance on my handset next month but getting through to O2 Customer Service is like pulling hens teeth. They don't answer their phone I waited for 30 minutes then I sounded like they hung up on me and I was really...

Recycled phone not received payment

29-03-2020
Hello O2, As O2 is not taking any calls due to staff shortages because of the virus outbreak which is perfectly understanble. I recycled my phone in-store on the 18th March 2020 and I was told by the staff that the money would be put into my account ...
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