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iMessage not activating after porting from EE

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BobG
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on ‎06-03-2023 20:54

on ‎06-03-2023 20:54

Hi,

 

my iMessage isn’t working since porting. I’ve tried toggling it on and off, resetting network settings, adding my phone number but nothing is working. Please help O2!!

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MI5
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on ‎06-03-2023 21:25

on ‎06-03-2023 21:25

@BobG 

It has been known to take a few days before the number updates on O2's systems.

If not, you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (PAYG).

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎06-03-2023 21:25

on ‎06-03-2023 21:25

@BobG 

It has been known to take a few days before the number updates on O2's systems.

If not, you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (PAYG).

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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BobG
Level 1: Joiner
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on ‎07-03-2023 17:41

on ‎07-03-2023 17:41

Thanks for your reply!

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MI5
Level 94: Supreme
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on ‎07-03-2023 17:47

on ‎07-03-2023 17:47

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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