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Forum Posts

No wifi on London Underground - ported number from Three

I've been trying to connect to the Virgin Mdia Wifi on the London Underground.I get the following message "To use Wifi on the Underground you need to be on 02 and registered with 02 Wifi. We'll send you a text with more info on how" I never receive t...

p-zilla by Level 1: Joiner
  • 935 Views
  • 4 replies
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No service

We currently have no service network in our area for the third day. Supposedly works are being carried out and maybe a timeline of the end of February has been given to other users which is not acceptable!

JW19 by Level 1: Joiner
  • 541 Views
  • 2 replies
  • 0 kudos

Resolved! Text messages arriving days late or on time but multiple copies

I'm having terrible trouble with receiving text messages. Today I was trying to buy a new computer, and the bank required two-step verification, but I'm not getting the txt containing the verification code, despite it being OK at the bank's end. Last...

Ken2211 by Level 1: Joiner
  • 1475 Views
  • 3 replies
  • 0 kudos

Resolved! Esim

Hi Can anyone help just one question I have an s21 phone on o2 but I have just bought an Huawei sports watch 2 (4g) so my question is can I purchase an Esim to work with the watch and the phone so I can receive calls without having my phone with me T...

Resolved! Low credit notifications

I have a new PAYG SIM on a rolling plan. Why is it that I keep getting "credit running low" messages when I have plenty of data/minutes remaining and my credit will top up automatically at the end of thd month? Really annoying and there is no facilit...

HJW1 by Level 1: Joiner
  • 424 Views
  • 1 replies
  • 0 kudos

Resolved! Account activation

I can't login to my account because it keeps saying it needs to be activated I'm in the process of trying to finalise a new phone contract and I can't do that.

Naithan by Level 1: Joiner
  • 1002 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch - Switch link to a different o2 number

I'm looking at getting an Apple Watch for my son on my O2 account for his birthday. He has a separate o2 account and I don't want to order it on this because I don't want him to know that he's getting it. Is it possible to swap the eSIM to his o2 num...

patersp by Level 1: Joiner
  • 733 Views
  • 1 replies
  • 0 kudos