Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Refurbished phone

Hi I just took delivery of a refurbished i-phone XR. Great service. But the phone is not 'like new'. It has numerous scratches on it. This is disappointing as it is for a present. How do I request a replacement? Thanks

Bill2022 by Level 1: Joiner
  • 529 Views
  • 1 replies
  • 0 kudos

Resolved! I can't call EE

I am on O2 and my partner is on EE. I can't call her or text her. This started on Monday 5th December. She can call me and text me. I can call other numbers. She can receive calls from other numbers. We have both been on these networks for some years...

Tont by Level 1: Joiner
  • 1772 Views
  • 3 replies
  • 0 kudos

Resolved! Fraud

Hi I’ve had a call saying I get 40% discount etc from scammers and just like to make sure they can’t access my account

Gm1995 by Level 1: Joiner
  • 602 Views
  • 2 replies
  • 0 kudos

No service after SIM swap & number port

Hi, I hope that somebody on this forum might be able to help me. I recently joined O2 and was sent a physical SIM in the post (after a week delay, due to postal strikes). Anway, I'd picked up an ESIM from an O2 store, hoping to use this and keep my o...

SM2334 by Level 1: Joiner
  • 1439 Views
  • 5 replies
  • 0 kudos

Resolved! Cannot send MMS messages.

Hello. Despite having a 50 MMS Bolt On (49 left to use), and a full 4G mobile network signal with at least 3 bars, as of yesterday I am no longer able to send any MMS messages. I've done a soft network reset, but no results. Can anyone help?

Anno78 by Level 3: Thinker
  • 2282 Views
  • 5 replies
  • 0 kudos

Resolved! premium numbers

Do I pay extra for number beginning 0333? 

Charles6 by Level 1: Joiner
  • 426 Views
  • 1 replies
  • 0 kudos

iMessage /FaceTime activation

Hii can’t receive calls or texts and keep getting the same activation message. I have done a reset on network settings, restored the phone, updated and all the other troubleshooting steps. It has been more than 24 hrs. What do I do? I have seen other...

Yvessa by Level 1: Joiner
  • 2875 Views
  • 17 replies
  • 0 kudos

Annoying visual voicemail text

Hi can anyone tell me how to stop this text from 02. Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help.

sam121 by Level 1: Joiner
  • 601 Views
  • 2 replies
  • 0 kudos