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Forum Posts

no signal or 4g

Has anyone else lost their 4g and outgoing calls i can only receive incoming calls/

Spike71 by Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

No data or signal for many days now

Hi there, My signal on my o2 phone has completely gone, and has been gone for approx 5 days now. Apparently there has been a mast down in my local area which is now fixed but still no joy. I have tried all the advice, such as restarting phone etc. - ...

Resolved! Is my o2 down

Im unable to log on to my o2 this morning via the website and the o2 app seems tohave logged me out.is my o2 down.

Resolved! Imessage

Hi, Received my new phone Saturday and yesterday my number ported over from EE. Everything seems fine except I can't activate Imessage for my phone number. The option is there but if I click on it it just says 'an error occurred during activation'. I...

Ben16 by Level 1: Joiner
  • 3912 Views
  • 18 replies
  • 0 kudos

Cannot Set Up Mobile Data on Apple Watch Series 8

So purchased a new Apple Watch Series 8 from the 02 store and also switched my contract from a different provider to a sim only deal with 02 to allow my watch to use cellular data. I waited until my new sim was active and my number had switched from ...

Robmk85 by Level 1: Joiner
  • 1802 Views
  • 7 replies
  • 0 kudos

Resolved! New Sim Not Working

I have a new sim which arrived today, I have an Xperia IV 10 and it says the sim isn't working - I can't find a support chat, can you send me a link?

timtom by Level 1: Joiner
  • 756 Views
  • 2 replies
  • 0 kudos

Resolved! Safesearch

I want to turn off safesearch parental lock, I am 60plus years of age, children all grown up and gone away ?

DJK by Level 1: Joiner
  • 575 Views
  • 1 replies
  • 0 kudos

Resolved! silent calls

Hi , I seem to be receiving lots of silent calls. I don't hear the mobile ring and no message left. Just indication of missed call. The last few days, 07802 230426, 07802 288553, 07806 491735, 07497 004913 . When I have rang the numbers I get message...

Phoenix52 by Level 1: Joiner
  • 952 Views
  • 2 replies
  • 0 kudos

Resolved! Mobile data on iwatch not working

I’ve had an iwatch 8 for about a month no problems at all apart from today when i tried to activate my mobile data and it won’t turn on, it says no sim and no connection I’ve checked my o2 app and my plan is active with enough data etc so everything ...

Roberto81 by Level 1: Joiner
  • 431 Views
  • 1 replies
  • 0 kudos