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Forum Posts

Resolved! Apple

Hi, can we still get 6 months free iTunes if we buy pro2 iPods (2nd generation) from o2

Bongo1 by Level 1: Joiner
  • 651 Views
  • 1 replies
  • 0 kudos

Resolved! Charges

I'm going abroad in April, what will my charges be?

Ce05 by Level 1: Joiner
  • 482 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch problem

Purchased an Apple Watch and airtime plan, have paired watch to phone but unable to access mobile data, therefore watch can’t be used. Was told to take it to shop but shop say they can’t help. Wasting lots of time and money on parking to resolve this...

Flash by Level 1: Joiner
  • 738 Views
  • 3 replies
  • 0 kudos

Resolved! Accessing my account

I am unable to access My02. I keep getting a default message saying that as I am new to 02 I am not able to get access yet. I have been a 02 customer for years! How can this be rectified because at the moment I cannot see my bills or any other accoun...

Hillwest by Level 1: Joiner
  • 552 Views
  • 1 replies
  • 0 kudos

Resolved! transferer old number to O2

I have received new O2 sim card and have PAC number. How can I change number of my new O2 sim to my old number?

RB2023 by Level 1: Joiner
  • 555 Views
  • 1 replies
  • 0 kudos

Resolved! Bolt on

I have bought more data and it has not been added

Ralee by Level 1: Joiner
  • 450 Views
  • 1 replies
  • 0 kudos

Resolved! Network issues

I am unable to make or receive calls a message comes on the screen saying Not registered on network, any ideas unable to get help from 02 all the customer services centres are closed.

Error 106

@O2Sarah-I’m struggling with error code 106. Trying to set up an apple phone XR and a Apple Watch SE. Are you able to help please?

drew7 by Level 1: Joiner
  • 382 Views
  • 1 replies
  • 0 kudos

Resolved! "Add a contact number" and "Contact number already associated with another user" error

Hi I have recently upgraded to a Virgin media O2 account and was issued a new SIM included in the contract, customer services has transferred over my old number to the new SIM but now when I try and login to "My O2" I am confronted with "Add a contac...

Chris-p by Level 1: Joiner
  • 2647 Views
  • 5 replies
  • 0 kudos