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Forum Posts

Resolved! ADDING A PAYGO SIM TO MY EXISTING O2 ACCOUNT

I had a callback booked for today (08/02/2023) at 12 noon, however, nobody from O2 called me back?This is very poor service for a longstanding existing O2 customer.The reason I was waiting for a callback was to discuss how to add a Pay As You Go numb...

Resolved! My phone will not switch on. It was put on charge last night. I have tried other chargers

I put my phone on charge last night. The charger was working fine. When I got it this morning it was off altogether. I tried another charger as it would not switch on but this has not made a difference so it is not the charger that was the issue. How...

MaryC by Level 1: Joiner
  • 540 Views
  • 1 replies
  • 0 kudos

Resolved! Duplicate text

Incoming text duplicate every hour. People send me a text it repeats the text twice every hour. It either causes a bottleneck and I then stop receiving any txt from anyone. Phone has been checked for bugs or fault. It has come back clean said it must...

Abbey2 by Level 1: Joiner
  • 1240 Views
  • 1 replies
  • 0 kudos

Resolved! Over 18 Content

How do I access over 18 Content on my phone when it has already been set up for this but won't activate

IJ10 by Level 1: Joiner
  • 646 Views
  • 1 replies
  • 0 kudos

Resolved! Calls displaying as no caller ID

Hi guys. I’m having trouble with my calls displaying as no caller ID. Rang apple support as well as o2 and nobody seems to be able to assist. Please could someone help me! Thank you.

Resolved! Still waiting for a refund.

I ordered a console online D/Debit £9.56 a month and a £30 upfront fee, it arrived on the 6th November 2022, the console was still in the delivery bag, box never opened I sent it back on the 14th November 2022 recorded delivery, Customer Service’s sa...

P3 by Level 1: Joiner
  • 478 Views
  • 1 replies
  • 0 kudos

Resolved! No texts being received

I need help with my network coverage as my mobile number will not verify and i cannot receive texts

RMiller13 by Level 1: Joiner
  • 712 Views
  • 3 replies
  • 0 kudos

Resolved! Trying to add Extra but get error?

Hi All, Wondering if anyone has come across this before and a way around it? Im trying to add Disney+ as my extra but every time I try I get an error occurred and extra couldn't be added? Any ideas? Robert

No texts at all since joining O2

Since joining O2 on 8 jan , I’ve received no texts, i messages , I have. It acted 02 support at least 5-6 times over recent weeks and called into the O2 shop too. I had 2 replacement sims . Still no joy ! It’s driving me crazy now as I’ve missed impo...

Debs-96 by Level 1: Joiner
  • 1332 Views
  • 8 replies
  • 0 kudos