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Resolved! My 91 years old father in law has

My 91 years old farther in law has been with O2 for some time. Just recently is old phone went and his daughter passed him a spare Samsung. Since then he has been charged in excess of £30 pounds- his contract is £15. We have tried to download for him...

Resolved! Cancel Apple Watch contract

How can I cancel my monthly Apple Watch watch data contract please.

international dial tone calling uk mobile

can anybody tell me why ive called my friends mobile in the uk,and ive got the international dial tone,and sometimes an ordinary dial tone,we are both in the uk,im on 02 there on ee?????? also when they have answered and its dialed making the interna...

Resolved! Delayed text messages?!

For a while now I have randomly delayed text messages, where they turn up few day, or even few weeks later! Today I restarted my phone and recieved 3 text messages sent from today last week and the week before! I had a slight issue with this with thi...

Resolved! when are oppo find x5 pro's getting color os 13 on o2

when are o2 rolling out the color os 13 for the Oppo find X5 Pro, this is meant to be a Flagship Handset but still no update other operators are rolling it out, so whats the hold up?

New sim contract

Hi people, My contact is due for renewal on the 12th and ive found a cheaper deal with more data on o2 but through moneysupermarket, how do it get that one and change from this one when it ends as have been with o2 only one year and its not obvious h...

iMessage failing to activate

HiI recently moved from EE to O2. Since porting my number iMessage and FaceTime refuse to activate. I’ve spent hours on the phone with Apple resetting settings, etc. Even tried the sim in a new phone, nothing works, speaking to customer service is li...

Resolved! Incorrect charges?

Think I am being charged for picture messages I haven’t sent….how can I check. My account has given me two numbers I apparently sent them too but they aren’t familiar to me.

Resolved! No network for 3 days

Good morning, I have had no network (mobile data) for days now due to the mast nearest to me having issues. I checked this on your site. The only time I can send / receive messages is if I find wifi which I don't have access to in work.

Free tablet with Samsung galaxy z flip 4

I got my upgrade almost 2 weeks ago and haven't had any information regarding the free tablet I got with my upgrade?

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