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Incoming text not working after port

My number was ported from Virgin into o2 on tuesday (24th). I was informed by the support team to wait another 24 hours for messaging also to be completely ported but I still can’t receive any text messages. Any suggestions ? This is an iPhone. I hav...

Resolved! ADDING A PAYGO SIM TO MY EXISTING O2 ACCOUNT

I had a callback booked for today (08/02/2023) at 12 noon, however, nobody from O2 called me back?This is very poor service for a longstanding existing O2 customer.The reason I was waiting for a callback was to discuss how to add a Pay As You Go numb...

Resolved! BROUGHT NUMBER TO O2

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Resolved! My phone will not switch on. It was put on charge last night. I have tried other chargers

I put my phone on charge last night. The charger was working fine. When I got it this morning it was off altogether. I tried another charger as it would not switch on but this has not made a difference so it is not the charger that was the issue. How...

Resolved! Duplicate text

Incoming text duplicate every hour. People send me a text it repeats the text twice every hour. It either causes a bottleneck and I then stop receiving any txt from anyone. Phone has been checked for bugs or fault. It has come back clean said it must...

Resolved! Over 18 Content

How do I access over 18 Content on my phone when it has already been set up for this but won't activate

Resolved! Calls displaying as no caller ID

Hi guys. I’m having trouble with my calls displaying as no caller ID. Rang apple support as well as o2 and nobody seems to be able to assist. Please could someone help me! Thank you.

Resolved! Still waiting for a refund.

I ordered a console online D/Debit £9.56 a month and a £30 upfront fee, it arrived on the 6th November 2022, the console was still in the delivery bag, box never opened I sent it back on the 14th November 2022 recorded delivery, Customer Service’s sa...

Resolved! No texts being received

I need help with my network coverage as my mobile number will not verify and i cannot receive texts

Resolved! Trying to add Extra but get error?

Hi All, Wondering if anyone has come across this before and a way around it? Im trying to add Disney+ as my extra but every time I try I get an error occurred and extra couldn't be added? Any ideas? Robert

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