Resolved! Slow internet
I received the iPhone 14 Pro Max with an unlimited SIM card yesterday, but my internet speed is very poor and sometimes even 3G. What should I do.
I received the iPhone 14 Pro Max with an unlimited SIM card yesterday, but my internet speed is very poor and sometimes even 3G. What should I do.
Hi, Since starting a job in a new location I am having trouble with the lack of signal - I am lucky to have even 1 bar of 4G whilst outside. I checked the Network Status Checker today 25/01/2022 (and two days ago) and it says: "Looks like a nearby ph...
Hi, I have found some texts are not being received on my O2 SIM. A friend on Lebara can receive my txt but is unable to get reply to me, and my work mobile (Truphone which uses O2 network) has the same problem i.e. it can receive my txt but the reply...
Moved abroadInserted new SIM card into phoneWant to change direct debit details on accountAs part of process on My O2 to manage customer details, security code is being sent to UK number which I can’t access
I have an Iphone 11 contract for my son, but since a recent update IOS 16.2 in Dec, he has lost network access even though he should have 4GB available, so is unable to receive texts, send messages or make calls, even if connected to Wifi. I did webc...
I have recently changed to 02 after years with 3 Network and to be honest i have found the network coverage quite intermittent compared to my previous network. Is this common for Northern Ireland as it is an issue that i dont want to have.
Hi I have a poor phone signal so I've set-up Wifi Calling on my iPhone 12. 'o2 Wifi' shows scrolling in the top LHS of the screen but it never works. Does o2 need to switch it on at their end or? Thanks
I bought a new phone and contract yesterday, switching form Virgin. Do I have to dfo anything about the PAC code in oder to keep my Number. At the moment, my new phone is showing another number
I have an iPhone 11, recently my calls go straight to voicemail. Ive noticed it’s since I’ve had my Apple Watch Series 6 cellular. Ive spoke to Apple, they are saying it’s not a problem on their end. O2 have given me a set of codes to type in and dia...
Hi - Despite numerous re-sets and various advise received from multiple agents, my data on my watch is still not working. Was promised a call back on the 18th but did not happen. @O2Emma Can you look into this for me as its been 2 months now with thi...