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Resolved! Data runs slow

Hi. I’m an American that occasionally visits England. So I have a phone with a pay as you go top off plan. I was here in July and currently in country now and I’ve noticed both times my data is super slow. Sometimes acting like I’m not getting data a...

Resolved! sms on wifi

Can I receive sms messages via wifi on my poco x4 pro 5g?

Resolved! sim use

can i move my sim between 2 unlocked phones

Resolved! swapping SIM into a new phone

any clues please?

Account access for new or returning customers

Hi everyone, as others I've had a very bumpy ride whilst returning to O2 from Virgin Media, not by choice either. Almost there after 5-6 weeks. Still can't access My O2 via the app on my mobile. Have just been told by Customer Services that I have to...

Resolved! I’m having difficulty switching my number

I’ve followed the ‘keep your number’ instructions several times, but ‘oops…’

Resolved! Disney plus subscription

How do I cancel my Disney plus subscription?

Resolved! When I ring out I get an international dialling tone when the contact is in this country ?

When I ring out a I keep getting an international dialling tone when the contact is in this country ? Please advise

Resolved! no service

hi , i currently have no service i have used the checker and it says everything is good in my area can you explain why

Resolved! Issues with voicemail, calling 02 and calls ending at 14 minutes 28 seconds

Hi, Over the last week I have had difficulties with my service. I am unable to access my voicemail as calls completely disconnect, unable to call 202 from my device and all my calls are ending at precisely 14mins 28 seconds. I phoned 02 today and the...

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