Get tech support for your O2 issues

Resolved! Upgrading Phone

Hi, So I am looking to upgrade my current phone Samsung Note 10 to the new Samsung Z Fold4, now when I go to upgrade I get hit with "Would you like a new sim?" I assume this is because my current phone uses a 4G sim and the new Fold is 5G. My worry i...

Error 106

Hi, I recently joined O2 and have been trying to set up a data plan on my Apple Watch. I keep seeing the error code 106 and am told to contact support. I have restarted both Watch and phone several times but have not had any success in fixing the iss...

Resolved! My roaming is not working in Spain

I’m in Spain. I turned on my roaming. I received text messages from uk but I’m not able to make a phone call.please help

Resolved! Help with my phone number being transferred

Hi could someone please point me to the the right place or person I submitted my pac code to o2 on Friday morning last week 6th an I waited up until Tuesday 10th before rining customer service about it, the lad I spoke to said nothing had been submit...

Resolved! Calls diverted to wrong number

When my phone is either busy or out of signal, my friends and family have been diverted to a wrong number when they are trying to call me. How can I turn off the divert or correct the number???

Claim a Samsung Chromebook 4

Trying to claim my Samsung Chromebook 4 but where you need to add the retailer O2 isn't listed - nor is Telefonica. Who should go in here for an O2 purchase?

Not working still !o2 case ref INC000005592611

Dear engineers I'm at my absolute wits end now with this issue with my galaxy Samsung watch 5 Pro and your O2 network. I've wasted the best part of over 2 weeks trying to get someone technical to diagnose the problem with O2 network and getting zero ...

Resolved! Fraud

Hi, carphone warehouse called me offer me Samsung Galaxy s20ultra by mistake they sent me wrong phone I sent back again they sent me wrong I sent back now they saying we don't have your right order more they said we refund you but they did not yet O2...

Can't call or receive call

Still no network signal can't receive or call out told it should be good as no problems in area told to reset phone did it told to turn off device did it told to change device I bought new phone still no signal they said we're get a tech person to ca...

Resolved! Error 14

Hi, getting code 14 to set up my mobile services, apple Ultra. Can someone help please? I have called O2 few times but they don’t seem to know how to fix it? Thanks

O2

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