Get tech support for your O2 issues

Apple Watch: O2 account not eligible for mobile data

Hi, I recently bought an Apple Watch from o2. I have gone to set up the mobile data and got this message: Your O2 account is not eligible to enable mobile service on your Apple Watch. Contact O2 for more information. I’ve been on the phone for hours ...

Esim not activating on Iphone 14pro max

Hello, I have a sim only contract on with 02 ( pay monthly ) and have taken out an Esim pay monthly contract with O2... i have now been sent my 3rd QR code and still wont activate talking to their customer service team is like getting water out of a ...

New iPhone 14 and lost Apple Watch data connection..

Hi I activated my new iPhone 14 earlier and for some reason it didn't want to move my Apple Watch Ultra over automatically from iCloud so I simply set it up as a new watch. In doing the above, I now seem to have lost my o2 cellular connection (the £5...

Apple Watch Ultra - Code 90 Error

Hi, I just bought a new Apple Watch ultra and subsequently bought the data add on to use data on my watch. It’s been just less than a week of it functioning fine, but today I went to turn on data on the watch (as I was planning to use without my phon...

Apple Watch error code 90

I've recently got a new iPhone 14 Pro Max and, with it, O2 sent a new 5G SIM. Since then, I've only been receiving about 70% of text notifications on my watch. I've unpaired my Series 8 watch (kept the airtime plan) and just re-paired it, but when I ...

Resolved! Apple Watch 8 Error Code 90 and 53 when trying to connect

Hello. I bought an Apple Watch 8 last week through O2 and when I try and activate the data service I get either an error code 90 or 53. Can anyone help please?

Network issues

My phone calls keepdropping out of the phone even rings in the first place, saying call failed.

Resolved! IMEI NUMBER

My granddaughter has smashed the screen on her iPhone 12,I am hoping to claim through my house insurance, but they are asking for the imei number

my iphone XS wont charge... which is new and is under warranty. Can somebody please advise

my iphone XS wont charge... which is new and is under warranty. I have tried both methods of charging using a cable and wireless. But my iphone still showing low battery and i cant get the device to turn on? Can somebodu please let me know what i can...

Mobile service not setting up

I received my Apple Watch series 8 from o2 yesterday. No matter what I do it won’t connect to my mobile service. I have spent 3 hours being passed from one person to another with no resolution. Now it looks like I’ve ended up with multiple data accou...

O2

Forum Posts