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on 07-03-2023 11:22
Hi there.
Hope someone is able to help me with my issue. I am unable to recieve calls and texts on my android phone for more than a week now.
I have tried:
- restarted phone
- reset network settings
- disabled voicemail
- do not disturb mode has been disabled
- tried sim card in another phone but the issue remains
- swapped to a new o2 sim.
I am running out of ideas and I have called o2 on a couple of occasions but no luck.
Please can someone help.
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on 07-03-2023 11:35
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
Guide: Is the network down for me or everyone?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 07-03-2023 11:35
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
Guide: Is the network down for me or everyone?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 08-03-2023 11:26

