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ESim activation after number porting

mhcampos01
Level 1: Joiner
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the sim card I had with my previous provider has been cancelled, and I didn't activate my esim before the porting, so now I cannot log in to my O2 account because the account is tied to the phone number that has been deactivated. I need to request a new sim card but now I can't even access my account. Please help!

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MI5
Level 94: Supreme
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@mhcampos01 

Go in store with photo ID or contact O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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