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eSim Help - Getting eSim activated on New phone

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Micky24
Level 1: Joiner
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on ‎05-11-2024 20:03

on ‎05-11-2024 20:03

Today I got a new pixel 9 upgrade from pixel 7 on doing data transfer it wouldn't activate my eSim from Pixel 7 onto the pixel 9.

 

How do I activate eSim on Pixel 9 as I don't have the original QR Code.

 

Can I activate pixel 9 via O2 app by installing O2 app on new phone?

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madasaf1sh
Level 78: King of Kings
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on ‎05-11-2024 20:06

on ‎05-11-2024 20:06

@Micky24 

 

You will need to either pop to an o2 store and get a new esim pack, you will need to take photo ID, or call o2 and ask them to push one to the myo2 app for you to install.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12521 Posts
  • 80 Topics
  • 3288 Solutions
Registered:

on ‎05-11-2024 20:06

on ‎05-11-2024 20:06

@Micky24 

 

You will need to either pop to an o2 store and get a new esim pack, you will need to take photo ID, or call o2 and ask them to push one to the myo2 app for you to install.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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