Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Wrong number entered

By mistake I’ve entered my old number when I tried to register my new sim. now I can’t get into my o2 account to change it to the correct number as it keeps saying my details are already on file and wants to send confirmation to my old number how can...

I’m still disconnected !!

I requested to keep my old pay as you go number to my new pay monthly account ,3 requests already and both numbers have been disconnected for 3 days now ! can you help ! I'm happy to keep my new number ,and if it’s too late can you provide me with a ...

AD_77 by Level 1: Joiner
  • 395 Views
  • 1 replies
  • 0 kudos

Apple Watch series 10 airtime issues

I’m posting here in a last ditch attempt that someone can actually help me! I’m at my wits end, recently upgraded my Apple Watch with 02, received the watch and again like every other time I’ve upgraded my watch I’m having issues getting the airtime ...

EvelynKS by Level 1: Joiner
  • 2026 Views
  • 10 replies
  • 0 kudos

Resolved! Issue Adding My Address for Network Status Updates

Hi there,I've recently moved from EE to O2 through Tesco Mobile and am trying to set up my address to receive network status updates. However, I've been running into issues.Here’s what’s happening:I log in, go to add my place for updates, and enter m...

Shannmj by Level 1: Joiner
  • 857 Views
  • 3 replies
  • 0 kudos

Unable to transfer from old iPhone to new iphone

I recently upgraded from an iPhone 12 to a new iPhone 15 but can’t transfer from old phone to new phone. Can anyone tell me how to do it please?I followed the instructions on both phones to set up but it got so far and then just kept saying updating ...

JK1803 by Level 1: Joiner
  • 649 Views
  • 1 replies
  • 0 kudos

Resolved! esim

HiHave my upgraded S24 FE and transferring everything over.I have no QR code for the esim and no plan pre-loaded to my phone?Where do I link the esim?thanks

Lisa_1972 by Level 1: Joiner
  • 448 Views
  • 1 replies
  • 0 kudos

Resolved! Pac code

Hi need my pac code pls

Msyy by Level 1: Joiner
  • 371 Views
  • 1 replies
  • 0 kudos