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Resolved! Order/ contract

Hi I placed an order online for a contract iPhone.I received all the contract info and an email to say you are processing my order and give me an order number£30 was taken It's been over a week or so now I have heard nothing I have received no phone ...

Leon_05 by • Level 1: Joiner
  • 545 Views
  • 1 replies
  • 0 kudos

Resolved! Transferring data

Hi .. I upgraded my iPhone today and for the past 4 hours I have been trying to transfer my data from my old iPhone to my new one although it looks as if it has froze it has only moved up the line very slightly! Is this normal or has the phones froze...

Resolved! Voicemail greeting

Hi, Is there a way I can leave a customised voicemail greeting, but not allow them to leave a message? I.e "thank you for calling please hang up and redial this number", and that's it, no other options for the caller?Thank you!

jemjampot by • Level 1: Joiner
  • 785 Views
  • 3 replies
  • 0 kudos

Resolved! Unable to make calls to specific number

Although I am able to make calls as normal I am unable to connect to a specific 0800 number that I frequently use. Others on o2 are able to call the number so I'm not sure why its just me who can't. Can you help?

Carol11 by • Level 1: Joiner
  • 1364 Views
  • 8 replies
  • 0 kudos

Resolved! Message saying invalid Sim

Hi I have a message saying invalid Sim I was told to take it out and put it back in and it still says it occasionally goes back to the O2 reading and then it says invalid so I’m presuming I need a new one and I’ve just changed my contract and I’m try...

Clare101 by • Level 1: Joiner
  • 1464 Views
  • 1 replies
  • 0 kudos

Resolved! safesearch

hi gurus can anybody tell me why safesearch is "locked on" on my samsung s20 fe 5g it filters everything out of a web search im 55 years old not 8 tried the other day to search for a new tattoo but was more or less told no by google i have tried to t...

russ1966 by • Level 1: Joiner
  • 18181 Views
  • 1 replies
  • 0 kudos

Resolved! Do I need a new phone/device

Hi there my Facebook was hacked and they have banned my device from Downloading the app and messenger onto my phone I have done a factory reset I have deleted app and reinstalled but still not luck also got a pay as you go sim to try launch the app b...

Debzy444 by • Level 1: Joiner
  • 539 Views
  • 1 replies
  • 0 kudos

Resolved! Spacetalk Adventurer

Can someone help explain how this watch/phone works please? It says it uses 4g for calls but, but the monthly plan says unlimited calls and texts and only 1gb of data. Well, surely if the watch is constantly connected to the data to be able to track ...

Leanne6 by • Level 1: Joiner
  • 1183 Views
  • 2 replies
  • 0 kudos

Resolved! SMS over WiFi Calling

Does anyone know when O2 will bring in SMS over WiFi Calling.I travel quite a bit and it’s a pain in the **** not being able to use it to log in to bank accounts. I could change provider but O2 cover the most countries with there travel add on and it...

Resolved! 3G only

For a few months now all I am able to receive is 3G network which is absolutely diabolical. I am paying a very expensive contract I should not be receiving only 3G. I put up with it for long enough now I have absolutely had enough! I want the issue s...

Shanice1 by • Level 1: Joiner
  • 1175 Views
  • 3 replies
  • 0 kudos
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