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Forum Posts

Resolved! Wanting to cancel a new order

Hii have placed an order this morning g for a new phone and contract. However, I have now received an email saying the phone is out of stock and they ha e no idea when it will be back in. I need a phone ASAP so would like to cancel my order and look ...

CER by Level 1: Joiner
  • 3648 Views
  • 1 replies
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Resolved! Pick up of phone

My device has been successfully delivered to the local 02 shop , when will this be available to be collected ?

Tegan2610 by Level 1: Joiner
  • 686 Views
  • 2 replies
  • 0 kudos

Resolved! Network problems France

I am not getting 4G in Paris, normally Bouygues is fine but since arriving it say 3G but won’t work at all ..

Resolved! No data roaming in France

Hello. I am in France and while voice calling works I am getting not data on the mobile network. I have compared settings to friends’ ones and there is no obvious difference. I have the international pack in my account. I tried changing the APN from ...

Resolved! Travel

Hello can you tell me if my up allowances on my phone will work in Majorca please I’m on o2 refresh

Kirsty11 by Level 1: Joiner
  • 745 Views
  • 1 replies
  • 0 kudos

Resolved! Metered connections

I want to use my phone as a backup connection in case my house wifi goes down. When I try to connect it says this is a meter connection and then data does not transfer. Please could you help adjust this? Thanks

Lau1 by Level 1: Joiner
  • 656 Views
  • 2 replies
  • 0 kudos

Resolved! PDF Viewer

Hi GurusCan someone assist me here please im not that great with techno stuff?When i try to download and view PDF Files it says 'To read files from this device, go to device settings and give OneDrive access to your device storage' hoe do i do this p...

Haggie4 by Level 1: Joiner
  • 410 Views
  • 1 replies
  • 0 kudos