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Forum Posts

Resolved! Can't Receive call From Three Users

Hello This Is Prashantkumar Nai I am The Account holder,I did not received call from three users since i am joined into the O2,I recently Talk with Three Network team as well they suggest me that please contact your current network Provider

Prashant by Level 1: Joiner
  • 686 Views
  • 2 replies
  • 0 kudos

No mobile plan found

I have just got my new phone and have inserted the sim, however, when I go to my settings it says the mobile plan can't be found. I need help to fix this

Ogame31 by Level 1: Joiner
  • 612 Views
  • 2 replies
  • 0 kudos

Abysmal Data Coverage in Plymouth

Good afternoon.I live in Plymouth and have recently transferred from Vodafone to O2. Why is your data coverage so abysmal as struggle to get internet wherever I go? I didn’t have this issue with Vodafone and considering getting a SIM only deal with t...

JKE by Level 1: Joiner
  • 660 Views
  • 3 replies
  • 0 kudos

Resolved! 3 New Contracts / Multisave

Hi, myself, husband and son are all due to renew our contracts. We all have our own O2 accounts that are paid from the same bank account. We know what we want, 2 x S21 & 1 x Iphone12. When we renew we will all be going on to refresh accounts and i th...

R8 by Level 1: Joiner
  • 923 Views
  • 1 replies
  • 0 kudos

Resolved! Barred

Hi there. So my phone has been barred and unable to speak to an adviser is there any other way I can unbarr it???

Lianne by Level 1: Joiner
  • 504 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Music 6 months free

Hiya I just got a new phone on contract, when in shop the man told me I would get 6months of Apple Music free. How do I redeem this ?

Leah2021 by Level 1: Joiner
  • 633 Views
  • 1 replies
  • 0 kudos

Resolved! Taken out new contract and email they sent agreement to is O2 one and I can't access it

Hiya I have just taken out a new contract for watch and they have sent email to an email address I've never used which seems linked to my account even though they said it would go to the one I always use how do I sign my agreement if I can't access i...

Steff140 by Level 1: Joiner
  • 524 Views
  • 1 replies
  • 0 kudos

Resolved! No Caller ID info

Had a silent call from no caller ID. It hung up just after I answered. Can O2 provide me with details of the number?

Lilbud13 by Level 1: Joiner
  • 2161 Views
  • 4 replies
  • 0 kudos