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Resolved! no sim card - emergency calls only

Why is the phone saying that there is no sim card and emergency calls only (Nokia 1 Plus). This is a basic phone for pay as you go for my father.He uses it to look at emails and connect with family on FB and for the occasional call to family.I have r...

Resolved! Free extra offered but already have it , it won’t let me choose another

Free extra ( Amazon prime ) offered by I already have it. It won’t let me choose another

Error Message '0' when sending texts to give digit numbers

Hi, I have a problem when trying to send messages to five digit numbers (e.g my gas supplier with a reading) in that it brings up Error '0'. I have googled it, and I have spoken to O2 and am none the wiser as I don't have a spend cap. O2 have raised ...

My phone keeps disconnecting incoming phone calls since being paired up with Apple Watch any one no?

My Apple Watch has been recently re set up due to a replacement watch, now my phone and watch keeps disconnecting incoming phone calls

O2 Recycle

So I ordered an S21 Ultra 5G on 15th September and was told about the £150 extra offer on O2 Recycle, but was subsequently told there would be a 3 week delay but was assured by the advisor that I could still claim as I had ordered the phone before th...

Resolved! EU roaming

Is roaming usage in Lanzarote included in my package?

Resolved! Cancellation my account

Hi more than a month ago I emailed you to cancel my account and I no longer live in uk since January. My son was using the sim and I emailed to cancel the account. But you hadn't cancelled the account and I my self cancelled the direct debit. Has you...

No network on iPhone 2g

Does anyone know why I cannot use my iPhone 2g which is on the 02 network with an 02 SIM card.

Resolved! Going to take four weeks to get my new phone

I need a new phone ASAP but this four weeks delivery thing is a put off.

Resolved! Changing account email address

My O2 app is showing an email address I do not recognise (it’s an O2 one) when I go to change it to the one I want to use it tells me that email address is already in use. How do I get this fixed

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