Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! can't access mobile data with my new sim - help!

I lost my phone a little while ago, so I bought an unlocked replacement device and ordered a new sim. I set up my phone without a sim and when the new sim arrived I put it in and checked that my partner was able to call me on my usual number etc. Whe...

_boink by Level 1: Joiner
  • 862 Views
  • 2 replies
  • 0 kudos

Resolved! Not Registered on network message

Im unable to make or receive an y calls. Have restarted the phone and also checked local area for any issues. All is ok. Can you advice as to what the problem is? Keeps saying Not Registered on network

KS4 by Level 1: Joiner
  • 469 Views
  • 1 replies
  • 0 kudos

Resolved! Phone only working on wifi not 4G

Hi I’ve got data but phone not working unless on wifi. Can’t seem to resolve it any advice please?

SMS2 by Level 1: Joiner
  • 892 Views
  • 1 replies
  • 0 kudos

Resolved! Transfer giffgaff number

Hi I have my pac code from giffgaff to keep my old number where do I go on here to enter pac code thanks

Gazd1970 by Level 1: Joiner
  • 8104 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone 13 Pro Max - Unable to send SMS text messages..

Hi there... received my new iPhone 13 Pro Max on Friday... very exciting. Everything is working as it should EXCEPT the fact I can't send text messages... it just comes back as failed. Imessages are all okay, if I have previous SMS message chat I can...

BBDB by Level 1: Joiner
  • 3097 Views
  • 3 replies
  • 0 kudos

Resolved! Data in Europe

I am currently travelling in Portugal. Data roaming is ‘on’ on my phone. I am connected to the altice MEO network but not receiving data. help!

Vic1821 by Level 1: Joiner
  • 914 Views
  • 1 replies
  • 0 kudos

Resolved! New Phone app with Scam Likely / Spam ID filter

Hey.. I am Tech Manager for a local business and we have 50-60 people (Each with their own numbers) who call our customers. We have noticed that new smartphones are tagging some of our calls as Scam Likely or Spam. I am hoping there is a way to be ta...

techman by Level 1: Joiner
  • 667 Views
  • 1 replies
  • 0 kudos

Resolved! Changing name on account

I've had my O2 account for the past 8 years however it had to be opened under my mum's name since I was only 12. Trying to upgrade again now (phone is in desperate need) and I'm realizing the account is still under her name/dob which I would like to ...

s0phie by Level 1: Joiner
  • 739 Views
  • 3 replies
  • 0 kudos