Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi, all, I was hoping someone can answer the above question. I've currently got a PAYG sim on the EE network in my main phone and an o2 PAYG 3-2-1 Tariff in an older phone as a backup device. I now want to consolidate to just one phone on to the exis...
I put an order through on Thursday 2nd September for an Apple Watch to click and collect that same day, I still haven’t received a confirmation email only the credit agreements and it says on Track My Order that the order is still processing. Does an...
Hello I have £5 in my rewards which I would like to add to topping up this month. How do I add the extra £5 from my bank account?
I've subscribed through MyO2 account to Disney Plus today but when I try to use the link the activate it I get an 'error 404' message. I've tried doing it over WiFi and also my mobile data but same issue.
I've ordered the new Samsung watch 4 and been sent a confirmation email which details a new phone number. I'm concerned this will change my handset phone number too (so they can work together?) but I want to retain my old phone number which I've had ...
Can you help me inlock my O2 iPhone 6S please ?
I bought a pay monthly phone a week ago and still have no service wtf. There is no way of contacting customer service I had to buy a lycra mobile chip is anyone else having a **** service like this
Hi can I have an upgrade to any phone as I’m in pay as you go
I had a new SIM card fitted in an o2 store yesterday and I have MB of data, but I can’t get a 4G signal or send text messages!
I’m about 9 months into a 24 month contract and when I set it up I used a code from blue light to get 25% off my airtime bill. This appears to have stopped but I have a new discount code. Is there a way to add this in order to receive my discount aga...
