Get tech support for your O2 issues

No internet at all on my new phone

I have a new contract with 02 and I am on day 4 with my new iphone 12 and I have no internet whatsoever unless I am connected to wifi. My husband is on o2 as well and has no problems. So it is obviously not a network issue. I have manually reset my s...

Resolved! MyO2 help!

The app says that I can’t log in to MyO2, because I’ve not had the account for 48hours, yet I’ve had issues logging in for the past 10+ years… please help! I just wanna see my statement without having a stroke

Arrived to work in Spain -No network

Hi, i’ve arrived in Spain to work, no network. Have turned phone on& off. Please help!

Resolved! Network connection in Spain

I arrived in Spain last night, I have 3G with Movistar but no network coverage

Resolved! Premium and Info Services - received (Total cost of Text messages)

Have had a charge appear on my bill for £16.25 (for 13 calls) have no knowledge of the phone number quoted. Any one else experienced this ? how did you solve the problem?

Resolved! How do i lift restrictions on my phone

Since changing from three to o2 i cant access any sites with adult content. How can i change that please .

Can't activate Disney +

I've subscribed through MyO2 account to Disney Plus today but when I try to use the link the activate it I get an 'error 404' message. I've tried doing it over WiFi and also my mobile data but same issue.

Why can’t I get 4g on my iPhone 7

I had a new SIM card fitted in an o2 store yesterday and I have MB of data, but I can’t get a 4G signal or send text messages!

Resolved! Blue light discount

I’m about 9 months into a 24 month contract and when I set it up I used a code from blue light to get 25% off my airtime bill. This appears to have stopped but I have a new discount code. Is there a way to add this in order to receive my discount aga...

Resolved! Charged for a free extra

Hi, I was sent a message from 02 saying i could get Disney plus for free. I followed the instructions but have been charged for the extra via Google play.

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