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Resolved! Sorry your call cannot be continued

Hello I need some help/advise. I have had this problem for a few years now but it is getting worse.When I call certain people it says sorry your call cannot be continued. It is pretty random as I can call certain people and others it stops me. I aske...

4g in France cannot connect.

I am in France. I have travel bolt on but cannot get 4g. My son has 4g so it is available.

Resolved! Really bad signal in North Somerset

Really bad signal in North Somerset can hardly use my iPhone 12 , was told upgrading would improve signal issues on my iPhone 8 and is just as bad and no 4g

Resolved! eSim proceedure

Hi team Background:I have a Galaxy Watch 4 on order and have been sent an 'eSim voucher' after a conversation with one of the sales team via chat. This, at £5 is unlimited data and can be linked to my phone (GNote20U5G). My problem:Instructions say t...

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Resolved! Can't seem to order a pay as you go sim

Please help I am unable to order a pay as you go sim for my old phone can any1 help please

Resolved! Can't Receive call From Three Users

Hello This Is Prashantkumar Nai I am The Account holder,I did not received call from three users since i am joined into the O2,I recently Talk with Three Network team as well they suggest me that please contact your current network Provider

No mobile plan found

I have just got my new phone and have inserted the sim, however, when I go to my settings it says the mobile plan can't be found. I need help to fix this

Resolved! Conference call activate

Make a conference call and add person to an existing call

Abysmal Data Coverage in Plymouth

Good afternoon.I live in Plymouth and have recently transferred from Vodafone to O2. Why is your data coverage so abysmal as struggle to get internet wherever I go? I didn’t have this issue with Vodafone and considering getting a SIM only deal with t...

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