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Resolved! Cannot Enable Wi-fi Calling

I have unsuccessfully attempted a number of times to enable Wi-Fi calling. The iPhone 12pro I have will not switch on Wi-Fi calling and says I have to contact O2 but when I check on My O2 it says I have Wi-Fi calling enabled. I have not been able to ...

ChrisW by • Level 1: Joiner
  • 662 Views
  • 2 replies
  • 0 kudos

Resolved! International Calls

Hi How do I make international calls from UK. My phone keeps telling me calling barring is on, when it isnt.I need to receive a really important call on next Monday.Many thanks

BOPSY by • Level 1: Joiner
  • 912 Views
  • 2 replies
  • 0 kudos

Resolved! Pac code number transfer

Hi there! I have recently upgraded my phone and changed network from EE to O2. When i ordered the phone i entered the pac code to keep my old number. I did this on friday night, when can i expect my number to transfer to the new phone? Thanks! Beth

Beth_mill by • Level 1: Joiner
  • 395 Views
  • 1 replies
  • 0 kudos

Passcode

Got my new upgrade iPhone 11 did the set up fine but now it says my passcode is incorrect and I keep getting locked out. What do I do?

Resolved! Activating Sim second contract

Please help. I don’t know what I amdoing. I have o2 business account pay monthly and have taken out a second handset and sim. I have put the SIM card in the phone and transferred everything over as it’s iPhone to iPhone and there’s no signal or nothi...

Shinto1 by • Level 1: Joiner
  • 418 Views
  • 1 replies
  • 0 kudos

High Data Usage

What is it about high data usage on o2? I am on a 5GB tariff contract as previously I had a 20GB contact which was too expensive and was told that I only used less than 5GB. Now I am churning through my data and having to add on expensive bolt-ons. W...

Sharon5 by • Level 1: Joiner
  • 662 Views
  • 2 replies
  • 0 kudos

keep my number form not working

Switching from pay as you go to monthlyI recently switched from Pay as You Go to a monthly set debit amount and was sent a new SIM card. I want to keep my old number but the online form that I was told to fill in hasn't worked since I got my new SIM ...

AbiSindy by • Level 1: Joiner
  • 530 Views
  • 1 replies
  • 0 kudos

Resolved! 4G not working despite having 14gb data

I’ve tried switching it off and on again multiple times but for some reason my 4g doesn’t see to work, it worked for a day or two and now I’m left with nothing. phone will work perfectly when connected to wifi but as I’m on the move all the time I ki...

AaronK3ll by • Level 1: Joiner
  • 539 Views
  • 1 replies
  • 0 kudos
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