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Resolved! Adult content

Why I'm not able to access adult content 

Suman by Level 1: Joiner
  • 1045 Views
  • 1 replies
  • 0 kudos

Resolved! Activate new sim on same number when old sim is damaged

I need to activate my new sim in my iPhone 12 but they keep sending ID texts to my old sim which was damaged and no longer working. How do I activate new sim on same number without picking up the text messages?

Clara_83 by Level 1: Joiner
  • 527 Views
  • 2 replies
  • 0 kudos

Resolved! Call failed

I have recently upgraded my sim only contract and since then have not been able to make phone calls. I have 1000 minutes remaining but whenever I attempt to make a call it repeatedly says call failed. I have tried contacting o2 several times but just...

Cm79 by Level 1: Joiner
  • 2733 Views
  • 4 replies
  • 0 kudos

Texting South Africa - issues

Hi. Both my parents live in South Africa. Currently I'm able to text my mother's South African mobile number. But I can't text my dad's South African mobile number (it says "message send failure" or "not delivered").My dad doesn't have a smart phone,...

REH by Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

Resolved! Order Process Times

Hi guys just looking to see how long it usually takes for an order to be processed I ordered my new phone on the 28th of august any help would be greatly appreciated Thanks everyone

DanielQ89 by Level 1: Joiner
  • 454 Views
  • 1 replies
  • 0 kudos

Resolved! No network available to me in Spain?!

Hello,I’m away working in Spain. I arrived on Sunday and have had no access to a network or able to speak directly to a human at O2. It’s all feeling a bit desperate.i’ve re set my network, data roaming on, self selected moviestar network. But nothin...

Gully by Level 1: Joiner
  • 434 Views
  • 1 replies
  • 0 kudos

Resolved! Order is stuck had no response

i am at my witts end and i really do need some help in regards to my order. I upgraded my phone on the 2nd of September for a click in collect now in store - i went to store the next day and was told they had no record of my order. Now i have called ...

Resolved! Galaxy Watch 4 ESim not provisioned for calls

After an hour and a half talking to 4 different o2 members of staff last week, I finally received my Esim card in today's post fir my Galaxy Watch 4.I followed the instructions and to my surprise, everything went to plan instantly. The phone scanned ...

GJ1 by Level 1: Joiner
  • 2213 Views
  • 2 replies
  • 0 kudos

Resolved! Keeping my number and no signal

Changed from pay as you go to pay monthly. I have filled in the form and all, lost signal in my old sim so put my new sim in my phone and I haven’t had any signal for the last 24hrs. Tried turning my phone off and on again and tried taking sim out an...

Jason5 by Level 1: Joiner
  • 1932 Views
  • 1 replies
  • 0 kudos

Resolved! Activate data on new sim card

Hello! so my phone was stolen at the weekend and I got a replacement SIM card for it yesterday. I still have no data and it’s been over 24 hours. When I spoke to someone at o2 they said something about calling them and something about barring or some...

Leee93 by Level 1: Joiner
  • 525 Views
  • 2 replies
  • 0 kudos