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Is it possible to access your text messages online?

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pritchard_john
Level 1: Joiner
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on ‎11-10-2021 13:57

on ‎11-10-2021 13:57

I have a problem that I need to send some text messages I received from BT to the Communications Ombudsman, as evidence. As mine is an older phone I cannot copy and paste it onto an email, as my phone is no longer compatible with my email accounts.

So is there any way o2 can either give me access to these messages via my laptop, or send them to my email account, so I'm able to forward them to the ombudsman.

Thanks

John Pritchard

pritchard.john**Personal info**

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MI5
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on ‎11-10-2021 14:32

on ‎11-10-2021 14:32

Unfortunately that’s not possible @pritchard_john 

All I can think of is that you take photos of them to attach to an email. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152096 Posts
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Registered:

on ‎11-10-2021 14:32

on ‎11-10-2021 14:32

Unfortunately that’s not possible @pritchard_john 

All I can think of is that you take photos of them to attach to an email. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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