21-05-2025 13:37 - edited 21-05-2025 13:43
21-05-2025 13:37 - edited 21-05-2025 13:43
I just want a text message whenever a voicemail has arrived. Has this feature been discontinued? If not, how can I get it?
No one seems to know.
I rang O2 and was talked through setting up an APN that was identical to the one I already have. That took 30 minutes and didn't help.
Searching the internet I find reference to an "idata" APN and feature but they didn't seem to have heard of it and I don't know if that would enable it or is relevant or even exists.
I also found some old messages from 2009 where it said it used to be offered on the 901 menu, it isn't there now.
By the way I'm not asking for the text alert service (for missed calls) provided by dialling 1710.
Anyone?
Surely someone here or at O2 must know?
(PS. Pay monthly account. Samsung S8+ phone.)
on 21-05-2025 13:46
on 21-05-2025 13:46
@Growltiger Answers to questions about voicemail can be found here:
https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712
on 21-05-2025 13:57
Thank you Bambino. That is a useful list of information about Voicemail but does not answer my question, as it does not cover voicemail notifications by text.
on 21-05-2025 14:30
O2 Call Alert
What is it?
O2 Call Alert is a simple, easy-to-use alternative to Voicemail 901. It provides missed call information for up to four callers, at no extra cost, by sending you a text message update.
So, if you're on another call or your mobile's switched off, if you're out of coverage or you just don't answer in time, O2 Call Alert will tell you the caller's number and the last time they called.
But it's not just you who benefits from the service. Callers also hear a message telling them that their number's being sent to you via text message, to let you know they called. (Although, if anyone decides to withhold their number, you won't be sent the missed call text and they'll be told to call again later.)
How do I switch it on?
You can turn on O2 Call Alert any time by calling 1710 free from your mobile phone. And you call exactly the same number to switch it off.
on 21-05-2025 14:39
on 21-05-2025 14:39
Thank you MI5 but as I wrote, I don't want call alert. I want to be told by text when I have a voicemail.
Surely someone knows if this service exists or was shut down?
on 21-05-2025 14:52
That is a text you get @Growltiger
That's alll O2 offer.
on 21-05-2025 15:23
If you are right than at some stage they removed the voicemail text notification service, which is a shame.
Do you know what the idata thing is? I've seen it mentioned but no explanation.
on 21-05-2025 15:29
iData is only for iPhones @Growltiger
It provides a specific apn for unique iPhone features.
on 21-05-2025 15:35
on 21-05-2025 15:35