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Forum Posts

No Service since weeks in germany

Hello, since a few weeks i dont have any service in germany. My last sms was at the 4th of september. I cannot login into my account, because i could not receive any sms. [Mod edit: Please do not share personal details as your posts are visible to th...

Advice on sim swap

Hi, I started a new contract with o2 from Tesco, I’m still waiting for my number to change over, (text says 7th). When I was in the shop the man said I can use my old sim until the changeover, but would my data etc still work if I used my old sim? I ...

Carly13 by Level 1: Joiner
  • 209 Views
  • 2 replies
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Resolved! eSim Help - Getting eSim activated on New phone

Today I got a new pixel 9 upgrade from pixel 7 on doing data transfer it wouldn't activate my eSim from Pixel 7 onto the pixel 9. How do I activate eSim on Pixel 9 as I don't have the original QR Code. Can I activate pixel 9 via O2 app by installing ...

Micky24 by Level 1: Joiner
  • 482 Views
  • 1 replies
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Annoying problems with my phone

I'm having problems with my phone. I keep getting messages saying my phones memory is almost full up. I'm also getting a number of messages saying the phone has viruses too. I’m not sure what I can do.

Visual Voicemail on IPhone not showing new messages

I’ve just rang 901 to see why I’m not seeing any new voice messages, and was surprised to be told that I had seven new messages. They normally show up in a list but I have had none for a few days. As far as I know, I have not changed anything on my p...

5g not working in seoul

I landed in Seoul today from the uk. I haven’t received a message to add a bundle. 5G is not working

Flowe by Level 1: Joiner
  • 160 Views
  • 1 replies
  • 0 kudos

Setting up new phone Mobile service

Hiya, trying to set up my new iPhone 16 pro max mobile service & transferring my number over. it didn’t work & my old phone is now reset but my new phone has no service & no number

Poor Signal - Mast issue not being resolved

There's an area where I live that has poor signal for data in MK42. On the O2 Coverage and network checker it confirms I'm supposed to get 5G outdoors and 4G indoors but I don't even get 4G outdoors. It also states the following "Looks like a nearby ...

GaryS87 by Level 1: Joiner
  • 505 Views
  • 3 replies
  • 0 kudos