I used express checkout to purchase something and the order isn’t showing up

[Jay35]

I was trying to purchase a pay monthly sim + phone and i used express checkout. I payed via paypal and £30 was taken out of my bank account. It then took me to another site and the screen is blank. I haven’t had any email confirmation and the purchase isn’t showing up in myo2. Pretty stuck on what i should do. 

[Bambino]

@Jay35 This is not O2. This is a customer community.

See this: How to find help & contact O2: A Guide - O2 Community

[Enlli]

Looks like you should contact the sales team they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) , 

X Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255, free from any phone or landline