My phone never connects to 5g. I've recently upgraded to an S25. I was
sat next to a friend recently, also on o2 who had 5g but my phone was
still using 4g. Even when in central London 5g does not work. Why is
this?
I have been using the s25 ultra now for 4 days . I use my phone for work
as I need constant Internet but every time someone rings me the Internet
gets kicked off. I've tried all kinds there is no option to toggle to
volte has anyone else had this iss...
I understand that 3G is being discontinued by the end of 2025 here in
the UKI have an OPPO A16s mobile phone that has 4G capabilityI have been
to the O2 store in Manchester and been told that my sim card is 4G.I
have been told that once 3G is shut do...
Morning, I’ve recently signed to a new 02 monthly contract and setup a
random iCloud email address. I’ve not used the phone for a few months
and have forgotten the passcode and when I go to reset the password it
needs my iCloud password which I can’t...
When I try to call certain numbers beginning with 03.. I do get through
but the party at the other end can't hear me i.e. I am on mute. I asked
the party at the other end if they knew what the problem is & they
suggested phone OS upgrade - which I di...
I'm having trouble connecting to the 5G network outside. On WiFi, at
shops, cafes supermarkets I can connect without problems.For the last 12
months, I have noticed that it is very difficult to connect to a 5G
network (Mask) anywhere outside. I've tr...
So last September I purchased a new iPhone outright via Apple. done eSIM
transfer that messed up, didn’t get fixed until December, at this point
comms ombudsman was bought in to help which is sorted, but they couldn’t
fix the issue (my number was wor...
Not really a tech question, but none of the options fitted.All i want is
the number i call for customer services. The virtual assistant is
useless for such an incredibly basic question, and it seems to be
nowhere on the website. They even have the ch...
Hi, I tried to upgrade via another mobile phone company but they put
through a new contract.I called customer service and was advised I could
do an internal migration and cancel the old contract but there was a fee
to pay for the remaining airtime.I ...
