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Forum Posts

Santander OTP message not receiving

Hi, just joined O2 kept my old number however I now don't receive the OTP message from Santander. Never had this problem before. I'm not getting any joy from the Live chat as they say its a bank issue looking at other comments on here others have had...

JakeP06 by Level 1: Joiner
  • 863 Views
  • 3 replies
  • 0 kudos

Porting Issue please help

I have been trying to Port my number to my new O2 contract for over a week. Every time i call o2, they say 'there was a problem, it will happen tomorrow'. Then it doesnt happen. Today I escalated and was told 'oh actually there was a problem on the v...

Rich15 by Level 1: Joiner
  • 762 Views
  • 5 replies
  • 0 kudos

Resolved! Unable to receive OTP from Santander

Hello I am able to receive text messages however am unable to receive OTP’s from my bank even though they have confirmed they have sent them? I really need to access online banking and this is causing me a lot of stress. Please can someone help as th...

Nicolson92 by Level 1: Joiner
  • 12872 Views
  • 33 replies
  • 0 kudos

Doro leva l20

Hi I purchased a Doro leva l20 recently and for some reason I'm unable to receive some messages and calls. The caller gets a divert message and keeps ringing but my phone remains silent. When I make a call a message appears with "conditional Divert e...

Dipsy by Level 1: Joiner
  • 1603 Views
  • 1 replies
  • 0 kudos

No Service Ripley

When will the Mast work be complete and Service restored?

Resolved! mast sharing

do o2 share masts?. my coverage is 2g at best, location kt6 5lg.EE have recently built a mast nearby - junction of balaclava road and chadwick place, kt6 5rz.any plans for o2 to share this mast?

sim not working ?

Hi, trying to phone out or receive calls ,brakes up . Have to get caller to use What's app that works fine and works ok for calls out thxs for any help

chris81uk by Level 1: Joiner
  • 1343 Views
  • 8 replies
  • 0 kudos

Number fraudulently ported!

Hi. I hope someone here can help me. On or about April 15th my number was fraudulently ported out. After a load of hassle it was finally ported back to me. Unfortunately ever since all my incoming calls go straight to EE voicemail. I have been in tou...

Decker by Level 1: Joiner
  • 775 Views
  • 4 replies
  • 0 kudos