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No signal/mobile data not working

Hi, I have had no signal now for three days which is greatly impacting on my ability to do my job as I need my phone to do that. I have been unable to make or receive calls/text messages or use my mobile data. please help.

Kheva-123 by • Level 1: Joiner
  • 241 Views
  • 1 replies
  • 0 kudos

signal keeps dipping in and out - even in my own home

This is very frustrating as I cannot receive whatsapp messages, calls or internet access intermittently. Whilst I'm sat on my pc next to the router then all is ok. In my front room - not far away as I'm in a bungalow - the signal cuts off. Please hel...

cathieclo by • Level 1: Joiner
  • 292 Views
  • 4 replies
  • 0 kudos

No service

Hi, I have no service at all. It’s like my phone has being cut off!!!!!

Gem88 by • Level 1: Joiner
  • 148 Views
  • 1 replies
  • 0 kudos

Esim

Trying to download esim. Old sim blocked do cannot access security code to login.

Mel16 by • Level 1: Joiner
  • 222 Views
  • 2 replies
  • 0 kudos

Over heating

Hi, i upgraded my phone to an iphone 15 and its only a couple of weeks old, however is seriously overheating when i’m using it. I can’t get any help or support but feel this handset is faulty so can someone please get back to me? Its sometimes too ho...

ZD43 by • Level 1: Joiner
  • 171 Views
  • 2 replies
  • 0 kudos

Resolved! ESIM SIM swap

Hi, I upgraded to an Iphone 15 that arrived yesterday, I wanted to do a manual sim swap using my physical sim. However the sim would not work in the phone, I called support, who told me I had requested an ESIM, which I hadn't with the upgrade order, ...

xanqwer by • Level 1: Joiner
  • 3467 Views
  • 20 replies
  • 0 kudos

Resolved! No phone service since new eSim

I changed to a new O2 sim-only contract this week, and I've now got no phone service. The eSim was installed, but I cannot make calls and have no mobile data. Can you help?

SamJAllen by • Level 1: Joiner
  • 436 Views
  • 2 replies
  • 0 kudos

Apple Watch data error code15

Hi, on trying to set up the data plan on two Apple Watches it’s coming up with error code 15 for both, is it possible for @O2Sarah- to help me pls?

Mason4 by • Level 1: Joiner
  • 674 Views
  • 5 replies
  • 0 kudos

No moblie data

My phone hasn’t had no data since I arrived in Spain on Tuesday 

Zoeward16 by • Level 1: Joiner
  • 128 Views
  • 1 replies
  • 0 kudos
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