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Forum Posts

Resolved! Telephone call

Hi I’ve just had a call from someone asking me to reset a password online so I can receive a new 5g SIM card. Is this a scam call or is this something that O2 are doing

Resolved! Apple Watch Activation

Hi All, I appreciate that there are lots of conversations on this topic on the community - I have read so many - maybe not all and have not found anything that has not been tried. I have a problem of apple watch activation and have spent many hours t...

wonderdog by Level 1: Joiner
  • 322 Views
  • 1 replies
  • 0 kudos

Using voicemail abroad

I am abroad and cannot access my voicemail. I know my PIN and have tried calling +44 7860 980980 but I get the message "Please try again later". Please help!

Suey1 by Level 1: Joiner
  • 300 Views
  • 3 replies
  • 0 kudos

Resolved! Child Safety Lock on my Wifi

Hi Team, i think there is a lock for certain websites on my number, what is the process to have that lifted ?

JJB2 by Level 1: Joiner
  • 173 Views
  • 1 replies
  • 0 kudos

My sim card is off

Hello I travelled and can't access my 02 App

masron by Level 1: Joiner
  • 152 Views
  • 1 replies
  • 0 kudos

Resolved! Classic PAYG flash balance notification not showing

I have just swapped my sim from an android into a new IPhone and now I don’t get the balance notification after making a call. I have the O2 app installed but when I go to Settings then notifications the app doesn’t appear on the list. Is there some ...

Mcc2 by Level 1: Joiner
  • 278 Views
  • 3 replies
  • 0 kudos

Resolved! Keep my number

Hi i want to keep my number and switch to o2 from another network but there is no option to do this on the app or web. Have my pac ready thanks

Tarat11 by Level 1: Joiner
  • 169 Views
  • 1 replies
  • 0 kudos

4g switched off by O2

I received am alert that my 4g had been switched off by O2. Any idea why?

mossond by Level 1: Joiner
  • 712 Views
  • 12 replies
  • 0 kudos

Resolved! my 02 app not working

my 02 app isnt working can i use another e mail to register again?

My mobile number associated with another account

whilst trying to log into my account . The email and password work fine. Then I select my phone number to send a text to , which works and I get a code . after entering the code it says this number is associated with another account

dave2905 by Level 1: Joiner
  • 222 Views
  • 2 replies
  • 0 kudos