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Forum Posts

Resolved! Help! Phone stolen

Hi I need some help. I had my phone stolen in Paris. I have reported it to 02 and got a replacement sim. The replacement sim isnt working and i cant call anyone and i cannot find the live chat option. I cannot action help, my partner is in Fiji for w...

hcooper by Level 1: Joiner
  • 250 Views
  • 1 replies
  • 0 kudos

Re: Apple Watch Cellular not activating

I’m having this same issue since March with my Apple Watch Ultra 2. “We're setting up your Apple Watch on the 02 network and we'll text you when it's all done. If you don't receive a text within 24 hours, call 202 for free from your 02 mobile, quotin...

Wheeler by Level 1: Joiner
  • 2573 Views
  • 32 replies
  • 0 kudos

My O2

HiI can’t get on to my O2 as it won’t let me access it. 

My O2

Hi I can’t get on to my O2 through the app as it says it is not up and running yet.

Watch cellular not supporting

I moved to o2 to connect my watch 10 cellular. I activated the sim but my watch says o2 doesn’t support Apple Watch. I bought the watch outside o2. my iPhone is 15 pro max and iOS updated to both my watch and phone.

Thagri by Level 1: Joiner
  • 695 Views
  • 6 replies
  • 1 kudos

No Internet

why can I make and receive calls 

Rosie2003 by Level 1: Joiner
  • 232 Views
  • 2 replies
  • 0 kudos

Upgrading phone

Hello,I am just about to upgrade my phone and I have an option to have an eSIM in my new phone. I have an old iPhone 11 with a plastic sim. Will all of my information from my plastic sim transfer over to my eSIM when I set up my new phone? Or do I ne...

Aimee123 by Level 1: Joiner
  • 498 Views
  • 6 replies
  • 0 kudos

Resolved! SIM CARD

Hi, I can’t get my ESIM to work after I added an international one to my phone, not sure how to re-add it. Can’t request a new one as it asks for the phone number to text, but my phone number isn’t working

Looks like I’m outside UK

Hi, I recently returned from Qatar. I used an eSIM through Revolut. I have since deleted the eSIM. I received a national lottery email and when I logged into my account it’s telling me I look like I’m still outside the uk and that I should check my s...

Mskmarcus by Level 1: Joiner
  • 205 Views
  • 1 replies
  • 0 kudos