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Forum Posts

No network

I have had no network coverage for 48hrs 

Ncurtis by Level 1: Joiner
  • 108 Views
  • 1 replies
  • 0 kudos

Resolved! PAC code

I need a pac code from my old number but I don’t have access to the sim 

roy1979 by Level 1: Joiner
  • 130 Views
  • 1 replies
  • 0 kudos

Rural coverage getting worse

Hi - we live remotely surrounded by hills, used to get a signal in a tiny portion of our house, now that has even stopped. Several questions: How can we actively improve the signal in our area? and what changed to reduce signal? Can you place equipme...

Resolved! Transfer of number

I am trying to transfer my number from my old device to my new one as I have upgraded my O2 contract, but it is not working.

Tomas2 by Level 1: Joiner
  • 116 Views
  • 1 replies
  • 0 kudos

no Service

I have no service to my phone ************ [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

artistand by Level 1: Joiner
  • 100 Views
  • 1 replies
  • 0 kudos

Esim

Hi, I recently ordered a new phone and ordered an eSIM, since the phone has come I can’t get access to an eSIM on my new one and my old one isn’t working anymore. I am unable to get online onto my o2 account as I need a text message from my phone to ...

AnnieCave by Level 1: Joiner
  • 112 Views
  • 1 replies
  • 0 kudos

Resolved! ESIM is not activating

Hi, my eSIM has not activated, therefore I can not receive the code via text in order to activate it

LauraM1 by Level 1: Joiner
  • 108 Views
  • 1 replies
  • 0 kudos

Can't log in to my o2 app as sim not working

Hi, is there any other way to get in to my O2 app.I was having connectivity issue when outside of wifi, I range O2 for help and was told I needed to upgrade to eSim. I agreed. By the end of the call I got an email to say the order was going through, ...

BB23 by Level 1: Joiner
  • 134 Views
  • 1 replies
  • 0 kudos