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memoral word

How do I change my memoral word as I can't remember it. Manage my details doesn't offer this option

alan491 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Mobile phone abroad

More info (Highlight to read)More info (Highlight to read)Do i have to tell you if i am going abroad Do i have to tell you if i am going abroad

AnneS1 by Level 1: Joiner
  • 1 replies
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Resolved! Sim Only for tablet Upgrade Issue

Hi Community,I am trying to upgrade my sim only plan for my iPad and when I go to checkout the system sends me a text message for number verification and then another to finish the transaction. My iPad doesn't receive texts so how can I get around th...

GPP by Level 1: Joiner
  • 2 replies
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Last bill

I was with o2 left last month and paid my last payment to leave, you have now charged me another payment yesterday of £37 or so can you please tell me why as I no longer with you

Ghislaine by Level 1: Joiner
  • 2 replies
  • 0 kudos


Hi I just pay a bill yesterday but still I received message with overdue bill. Thanks

Communicating with O2 on 03448090222

Yesterday I went the O2 store in Cardiff St. Davids. I asked a member of staff to help with a lost phone and pay as you go Sim. He was helpful and put me in contact with the correct team using the store's phone. I spent an hour organising a replaceme...

Unable to receive OTP text message - in Australia

Hi, i have an 02 e-sim on a monthly plan. I am unable receive OTP text message from my UK Bank/ Insurance companies since moving to Australia earlier this year. my phone has two sims (Physical one for Aus and e-sim for UK). The e-sim was set up in UK...

NikkiG88 by Level 1: Joiner
  • 5 replies
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Resolved! Can I put a vodafone esim "in" a o2 iPhone?

As the title really. I've been with O2 for years but I always have reception issues in crowded places. Glastonbury is just around the corner and I'd like to try an eSIM in my phone as Vodafone is the sponsor so my assumption is the reception will be ...

paradigm by Level 1: Joiner
  • 5 replies
  • 0 kudos


Bill shows texts to +39 numbers made to uk instead of Italy. Charges made but texts not delivered

Text issues

I am receiving texts from a relative in Italy. For some reason she does not receive my replies. Any clues