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Unable to receive calls or texts

I am unable to receive calls or texts for 2 months now. customer support are no help and it has been "escalated" multiple times.I can still call out use mobile internet and send texts.when people call me it says the number is invalid. I have full net...

Matty5 by • Level 1: Joiner
  • 769 Views
  • 5 replies
  • 0 kudos

Phone not connected to provider

HiI have been with you for some time. Today i receive 4 emails to say changes I had requested have been made to my account. I have not requested any changes and now my SIM is not working. I joined 02 as part of my Virgin media broadband agreement. I ...

LucyAH by • Level 1: Joiner
  • 274 Views
  • 2 replies
  • 0 kudos

Resolved! I need esim

Hi I have a physical sim and I need to move to eSIM. Can’t find any options. Please help

Thagri by • Level 1: Joiner
  • 454 Views
  • 2 replies
  • 0 kudos

Scammer

I kept getting emails saying my accounts anti virus needs renewing and my account has been frozen. It says it’s from virgin/o2 I have anti virus cover from someone else

Call failed

No outgoing calls and all my contacts have spaces in between two digits, iPhone 15 pro max

R4VDX by • Level 1: Joiner
  • 139 Views
  • 1 replies
  • 0 kudos

I have no signal

I have no 4g or 5g or phone signal bs4 area but checker saying service is fine

Morgan45 by • Level 1: Joiner
  • 169 Views
  • 2 replies
  • 0 kudos
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