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Forum Posts

Resolved! Disney +

Hi how do I cancel disney+ I have looked on the app and can't find it anywhere

Rachael6 by Level 1: Joiner
  • 174 Views
  • 1 replies
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Move a mobile number from an old device to a new one.

I cant enable my e sim on my new device, I've tried to do it via mobile services but this wont work and when I have followed the other options via my O2 the option suggested 'Replace your Sim doesn't exist' Any suggestions

Mez197013 by Level 1: Joiner
  • 106 Views
  • 1 replies
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Call Barring

Any idea why a phone suddenly barrs all calls and can I cancel it. Unable to find anything on my phone and account up to date. Any help please

Wi-Fi Calling

I have poor phone reception at my house, but my phone supports Wi-Fi calling. I have two SIMs. My EE SIM allows calls to be made over my internet connection, but the same does not happen when I use my O2 SIM. What can I do?

Full signal but very slow 4G speed

Hi,I have an Iphone 13 pro with 2 eSIM's, 1 of then is from o2, the other from a provider in Belgium that uses the EE network.When I'm working in central London and out of WiFi coverage I'm getting 6,5Mbps Down and 6,8Mbps UP. Which is reasonable but...

NetEng31 by Level 1: Joiner
  • 347 Views
  • 4 replies
  • 0 kudos

Porting issue

I took an O2 contract out a month ago and provided an EE pac code straight away. It’s been a month now and O2 still haven’t ported my number. I find that nobody is any help, and just says there’s a technical issue and will be resolved within 5 workin...

NiallB by Level 1: Joiner
  • 257 Views
  • 3 replies
  • 0 kudos

Imei block

Long story short I had an imei block put on my phone last Thursday. After resolving the issue of why the block was there I was told he block would be removed (this was Monday) it’s now Thursday and the block is still on my phone. I’ve phone cs everyd...

Nic825 by Level 1: Joiner
  • 158 Views
  • 1 replies
  • 0 kudos

Resolved! SIM card swap

Hi I’m getting calls saying me sim will be deactivated due to merger with Virgin media anyone getting these Or is it a scam

JanT by Level 1: Joiner
  • 271 Views
  • 2 replies
  • 0 kudos