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Forum Posts

Split port issue - please help me

I got a new iPhone 13 on December 30 and requested a PAC code from Vodafone. This request was made, I lost signal to Vodafone and and I received confirmation by text from O2 on 3rd January that my number was now ported to O2. Since this I have had bo...

CCC1979 by Level 1: Joiner
  • 1324 Views
  • 7 replies
  • 0 kudos

PAC Code/ Porting not going through!!

I requested my PAC code transfer to keep my old number via the online form, Saturday last week. Expecting it to go through mon/ tue this week. The process started this Tuesday where I lost connection on my old Vodafone sim and got the confirmation em...

zir786 by Level 1: Joiner
  • 1241 Views
  • 6 replies
  • 0 kudos

Resolved! Pin number

Phone did an upgrade Samsung s24 and wants me to put a pin number in to open but only set up a fingerprint, need help

JS10 by Level 1: Joiner
  • 573 Views
  • 2 replies
  • 0 kudos

eSIM email

my phone has been stolen which obviously contained my SIM card. I have contacted o2 and explained what happened. I was told my eSIM would be sent to my email in a matter of minutes yet I have received nothing after almost 2 hours. I can’t access my o...

Bert4 by Level 1: Joiner
  • 845 Views
  • 4 replies
  • 0 kudos

Resolved! SMS not sending

Hello, I've pretty much tried everything that I can find on the internet to fix this but nothing has worked.I'm trying to send a SMS to a phone but it's not sending. I type the message and hit the send button. Very quickly 'Trouble sending. check opt...

Busy-G by Level 1: Joiner
  • 11411 Views
  • 3 replies
  • 0 kudos

Resolved! Lost phone

Hi, I lost my phone and after a torturous route I got my phone bar set.I have claimed a new phone via y insurance m question is: How d o I get my old number transfered to the new phone and how do I get a replacement sim? William Gallagher

willgal by Level 1: Joiner
  • 837 Views
  • 4 replies
  • 0 kudos

Resolved! Nightmare porting number from EE

Please can someone help me. I got a pac code from EE to leave them.Bought an O2 PAYG sim. Rang O2 customer services and they said yes we can move my old number across. Asked for details and pac code etc. We complete the porting form over the phone an...

Bdebz79 by Level 3: Thinker
  • 12697 Views
  • 41 replies
  • 0 kudos