When a call is made to my iPhone, it does not ring out. The caller is
routed straight to voicemail. If the caller rings again immediately,
this time my phone rings. This happens to all incoming calls.
I had my phone stolen so placed an IMEI and lost and stolen bar on my
phone. When I got my new device, I went to the O2 store to install a new
ESIM and remove the bars. This was on November 6th. The SIM became
"stuck in processing" and the employee r...
I have just signed up to a new contract and received my new Iphone 15
pro however it is not letting me set up the phone - everytime I get to
the software screen nd try to download and install ios 18 it won't do it
and gets stuck. I've tried this abou...
I have recently transfered to another network. I have now received an
email from o2 to inform me I have a refund and need to log into my
account and add my bank details to allow o2 to pay this refund but my
log in no longer works so I am unable to do...
Hello Chris, Hey , I have join O2 and I received this email.We’re just
confirming that we'll be porting your number on 13/11/2024. When this
day comes, your number will be disconnected from your previous provider
and connected to O2. If you find you ...
A family member had iPhone stolen over a week ago. We got a replacement
sim but with SAME number on a new phone. Crime was reported to police
and also gave IMEI Number. 1 week later, a message appeared on mt
family's new phone with message: Welcome t...
Since 4 weeks being in the USA I haven’t been able to receive or make
calls to UK or anywhere else. I’ve bought bolt ons and I’m fully paid up
with a monthly direct debit. This is a new experience. I’m unable to
contact O2 by phone also!Is there a so...
Even after auto renewal of tariff still everytime by end of the month it
unnecessarily consumes the top up amount as balance & don’t activate the
tariff plan.now also i topped it up with £10 it still utilised it as
balance amount & asking me to recha...
