Get tech support for your O2 issues

Network issues

Having problem when calling it takes ages to connect if I’m luck and it dose calls only last a short time before it drops out This only started to happen after my last 2 updates not shore if they would effect it but need this issue sorting as soon as...

Apple Watch data

Does anybody think they can get a straight answer from O2? To date in the last week I’ve been put through to 13 different people five different departments I visited three O2 stores anmd over 5 hours on the phone to 02. Plus over an hour on chat and ...

No data connection without wifi

Recently, about a week ago, my phone stopped making any data connection when away from a wifi signal.I have used another sim card ( a friends TalkTalk ) and it works perfectly. Similarly, they have the same problem when my o2 sim card is placed in th...

Cancellation for a bolt on

Hi. I’m in USA, I’ve purchased a bolt on, but it’s the wrong one, I have learning difficulties and my wife asked me to get one, but I did it wrong and need to cancel it.please help me.

New esim

Hi, I have just changed from a contract to a 12 month sim only as had finished contract. I changed to esim. When I try to log in to my o2 to activate esim it wants to send me a code to ensure who I am. As my sim is deactivated the code is not coming ...

No mobile data on 3G

It’s a pretty common problem for me that wherever I am with only 3G signal, mobile data is non-existent. It’s possible to receive calls, but simple things such as connecting to WhatsApp are impossible. Has O2 decided not to provide mobile data throug...

Transferring a number to a new SIM card

I called your technical department to transfer my phone number from O2 to a new O2 sim card. Everything was approved but my problem is still not solved.Can this be done faster?

Resolved! New Galaxy S24 Fe Mobile

I have just received my new phone what do I do next

Apple watch cellular stuck on Activating

Hi there,Anyone have any pointers on how to actually get this sorted? I've spoken to 202 umpteen times, been to both o2 and Apple stores in person, am constantly back and forth with the Social Media team - but 2 months down the line am no further for...

Signal and mobile data

Hello, I need some help because I currently don’t have any signal and mobile data. I'm connected to WiFi at the moment. Could this issue be related to the fact that I just paid my phone bill today with delay? Thank you, and I look forward to your res...

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