Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I haven't been able to access my Bills at all this year. Every time I try, I get this pop-up:*******************************************************You can't access this page right now Close Dialog Please choose another account or mobile number to op...
I’ve joined O2 from EE (cowboys) and just switched my number using the PAC - my old number hasn’t changed when should this happen?
Hi there, I ordered an Apple Watch 9 44mm on 02/01/2023 with the offer for £1 Beats Flex. It advised a code would be sent within 30 days of purchase to redeem the £1 Beats Flex offer but today is the 31st day since ordering the Apple Watch. Is there ...
I want to change the date from 3/26/2024 to 2/27/2024 because I registered the wrong date.
So I changed to o2 a year ago because the network showed good signal where I work (self employed sole trader working in a rural location). The network check continually shows as 4g good indoors and out, 3g good indoors and out, 2g the same, calls the...
My phone number is ********** I made a payment today by bank transfer . I put my telephone number as a reference which *********** instead of my account Number which is **********. Please check receipt of payment and reconnect my overseas calls. [Mod...
Why is it I cannot access my visual voicemail on my iPhone 8?
I have a new eSIM. This is the 3rd time I’ve tried to activate it and it says it can’t be activated and to contact O2 for assistance. I was on hold for 2 HOURS and 43 MINUTES today but didn’t get through!!!! I have have no use of my phone now for 3 d...
I have had no data signal since Friday 23/02 and intermittent phone and text signal. The phone mask near to me isn’t working as it should. Engineers will be on the case. 5 days + now. I am now paying for a service not being provided. Very frustrating...
HiI've just swapped an old Virgin Sim for an O2 one ( in fact you sent me 2!) because all incoming calls were being identified as being from an unknown number. I've tried activating both of them but because I have no signal I can't receive the securi...
