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Porting

Could someone explain in simple (for dummies) terms what this means? Been waiting for my number to be ported over now and it’s been nearly 2 weeks!! “Your port in is placed and was locked also for the date 01-Oct-2024, Now the original port order req...

Resolved! Lost phone

I lost my phone and the insurance company took them two days to send me that they require these two from you:Proof of Barring - Document from Network Provider showing date device barredProof of Usage (Up until the incident date, based on the IMEI , n...

Resolved! How to retrieve old texts

I need to find a builder's quote from old messages on my iphone. These would have been in July or August 2024.

Number port

8 days later number still not ported

data

Hi my phone recentley died, i have a spare phone i have put my sim card in , it wont connect to wi-fi ive done a bolton and its used it help

Resolved! Apple Watch error code 10

Hello, it’s now been over a week that I haven’t had any cellular connection on my watch. ive called o2 maybe 6/7 times now.from these forums I’ve worked out that all O2 need to do is reset the E sim on my phone.ive been told three times now that they...

Apple watch Esim No Sim No Connection

Hello, hopefully someone can help When trying to turn my cellular on my apple watch it says no sim and no connection. When trying to access it through the o2 app it says "something went wrong" and when i try to set it up through the watch app it trie...

Apple Watch 08 Error

Two weeks in and numerous support calls and messages and I am still stuck with error 08 setting up the Apple Watch. Every time I make contact I am told it has been passed on and someone will be in touch. I then received an official reference and to a...

Text message

Can't receive international text messages

No signal or mobile data

Good morning, the past few days I've been unable to use my mobile data. This morning I have noticed I have no signal whatsoever (no bar strength at all). I pay monthly and currently unable to use my phone outside of the house at all.

O2

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