Get tech support for your O2 issues

Resolved! Notice of disconnection/immediate payment required.

My phone showed no network and thought 02 had disconnected me so I cancelled my DD. I think that now I might have had an issue with the phone. It seems to be a misunderstanding and would like to get reconnected immediately.

I've apparently run out of Data (20GB) but O2 usage says 7GB??

I've never used more than 10GB of data on my phone, I have a limit of 20GB on my tariff. I'm not using an Iphone which I know has had issues with this sort of thing. I got an 80% warning text which I thought was odd since I never used more than 10GB ...

Is o2 just getting worse

I currently have 3 bar 4G usual place in my office and I can’t get any data at all, my virgin fibre broadband is in and out and not giving out any Wi-Fi anyone else got these issues? Says no network issues but that’s none sense clearly there is, I’m ...

Resolved! Esim

I have ordered an esim then found my phone is not compatible, how can I change to a plastic sim ?

Roaming charges in EU

I arrived in Cyprus on Wednesday and received a text message advising me that if I want to use data in Cyprus I need to buy a Zone 3 bolt on ??from everything I have read Cyprus is in the Europe Zone and on previous visits all text and data come out ...

No/very poor signal for data and calls

Hi, over the past year or so the connectivity in our area has dramatically decreased. I can no longer get a stable connection outdoors or indoors. The phone either shows as 3G and connection speed is unusable or shows as a very low 5g signal which do...

Updated tariff but no Internet though mobile data

Hiya I've updated my tariff today but i can't get any Internet access through my mobile data, I'm not very technically minded but appreciate any help you can give me, thanks

Iphone stuck on update screen

Updated my iphone 16 via itunes around 20:00 last night and i have a screen with the apple logo and a bar underneath which the bar has not moved at all i have tried the hold the button suggestion queries i have also tried the youtube videos but nothi...

Resolved! Apple Watch 10

I purchased my I watch 10 from US and decided to move to o2 to activate cellular. When loading the mobile settings I am getting a message on my watch that o2 doesn’t support cellular. my OS are both updated and latest devices. is it maybe because my ...

Resolved! iPhone esim can make calls but not receive them

Set up a new iPhone that has a physical SIM and that works fine but the esim is having issues. Calls can be made using the esim but if I try to call the esim number I get a message that says the number is not recognised. I've been into O2 and gotten ...

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