Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello I’m trying to sign into my 02 account so I can pay my bill every time I phone to try and pay it keeps saying going through migration period my app keeps saying wait 48 hours this has been going on for months
I’m in South Africa and haven’t received any text messages since I have been here (7 days). Things I have tried:- had test SMS sent from multiple senders including O2. None received. - airplane mode off/on- phone reboot (multiple)- manually selected ...
I want to upgrade my phone but since June 23 I’ve had a message on my account saying upgrade is in progress. This is stopping me from doing anything.
Has anyone else here had issues where, when someone tries to call it goes straight to voicemail? I have had this issues since I came to O2 and only today have I had a bit of a eureka moment finding out that IF you are in my Emergency contacts you'll ...
absolutely shocking service from o2! I’ve been cut off and there’s nothing to pay on my account and I’ve spent over 10 hours on hold without getting through to anybody!! Joke!!
Recently changed network so the MyO2 app no longer works. I still have a bill to pay and have had a couple of texts and emails saying I can view online but when sign in and click to view my bill it just kicks me out and asks me to sign in again. Been...
Hi, I have been trying to access My O2 App and the website version since December 2023 and cannot access any of them. What is the problem? I went to the store and they discounted me that there is an issue overall. Now it’s 3 months. It’s becoming rid...
Dear O2 Support Team, I hope this message finds you well, although my current experience with O2 customer service has been extremely frustrating. For the past three days, I have been attempting to reach someone through various channels, including the...
I have a o2 business account - whilst I can access the bills it won't let me access the account so I can organise users / upgrades. i have called 02 who quite frankly were useless. When i press forgot password (even though I havent) it doesn't send m...
My watch did a up date and won't turn on. When u turn it on it load on to loading screen with blue green circles but never comes off it then turns it self off
