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Forum Posts

nO sIGNAL

I have a new phone and sim it has been working now all of a sudden have no signal. I have checked the area and all ok. My colleague at work is also on 02 and her signal is fine. Please help

ReenieF by Level 1: Joiner
  • 521 Views
  • 4 replies
  • 0 kudos

Resolved! WiFi calling on Google Pixel 6a

I understand that O2 now allows WiFi calling for PAYG customers and I believe it is supported on a Google Pixel 6a but cannot find anywhere in the settings to turn it on. Please can you help?

Anonymous by Not applicable
  • 1465 Views
  • 7 replies
  • 0 kudos

Resolved! 3G Switch Off - Samsung Galaxy A20e phone

Hello. have today received an email from O2 advising me that "after the 3G switch off you may experience a drop in call quality and be unable to access call data, including the internet and messaging apps like Whats App". I have checked the Martin Le...

NEIL6PG by Level 1: Joiner
  • 5115 Views
  • 18 replies
  • 0 kudos

mobile data

I am a market trader and the venue has no wifi. They say traders should ‘bring their own mobile data to accommodate payments’. Can you tell me how I do this? I use SumUp normally for c/cards.

Highlands by Level 1: Joiner
  • 543 Views
  • 2 replies
  • 0 kudos

Bolt ons

Trying to buy a bolt on but only letting me add 100mb. Can usually go up but it is greyed out when trying to go up. Please help

Rich1986 by Level 1: Joiner
  • 1373 Views
  • 3 replies
  • 1 kudos

No mobile data when abroad

When travelling in Europe, my phone connects to a local network for voice/txt but not for data. There is no mobile data signal. I have roaming switched on the phone and mobile data. It is an SE2 and O2 Sim only package. I get text welcoming me to ser...

JWB23 by Level 1: Joiner
  • 1768 Views
  • 3 replies
  • 0 kudos

Resolved! Using my Phone from the US

Hello, I'm trying to use my UK phone while abroad in the United States, and this has worked for the last nine years. I can receive text messages from the UK, but no matter what I do, I cannot place a call to the UK. I can't receive calls from the UK,...

Martina5 by Level 1: Joiner
  • 1132 Views
  • 5 replies
  • 0 kudos

Resolved! Problems with SMS

I have a Sony Ericcson T250i. It has been a really reliable phone, doing all that I need. O2 have notified me that G3 will be turned off and my trusty old phone will become redundant. OK with that, progress etc, but I have some photos saved to the ph...