Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Porting issue

I took an O2 contract out a month ago and provided an EE pac code straight away. It’s been a month now and O2 still haven’t ported my number. I find that nobody is any help, and just says there’s a technical issue and will be resolved within 5 workin...

NiallB by Level 1: Joiner
  • 280 Views
  • 3 replies
  • 0 kudos

Imei block

Long story short I had an imei block put on my phone last Thursday. After resolving the issue of why the block was there I was told he block would be removed (this was Monday) it’s now Thursday and the block is still on my phone. I’ve phone cs everyd...

Nic825 by Level 1: Joiner
  • 172 Views
  • 1 replies
  • 0 kudos

Resolved! SIM card swap

Hi I’m getting calls saying me sim will be deactivated due to merger with Virgin media anyone getting these Or is it a scam

JanT by Level 1: Joiner
  • 282 Views
  • 2 replies
  • 0 kudos

eSIM

I have a new phone but it won’t let me transfer in my eSIM and says it’s already active on my o2 app but there is no sim on my new phone

HarveyG4 by Level 1: Joiner
  • 252 Views
  • 4 replies
  • 0 kudos

Samsung cloud

I backed up my phone on the samsung cloud but when I got my phone back from samsung after I sent it way it was a new device and the samsung cloud has lost my photos what can I do?

Katie232 by Level 1: Joiner
  • 186 Views
  • 2 replies
  • 0 kudos

Wifi calling not working with iPhone and Toob

I have an iPhone 14, a Toob internet connection and a pay monthly O2 SIM-only contract. I previously used WiFi calling on Vodafone via Virgin Media before switching both providers and that worked fine, and I think it may sometimes have worked on the ...

NH53 by Level 1: Joiner
  • 309 Views
  • 1 replies
  • 0 kudos

Resolved! Call from O2

Received a call claiming to be from O2to say my sim will deactivate in 48 hrs They sent two emails which claimed to be from O2. They then asked me to log on

ArthMawr by Level 1: Joiner
  • 190 Views
  • 1 replies
  • 0 kudos

phone damage

battery has started bulging and phone is unusable

Ab12366 by Level 1: Joiner
  • 123 Views
  • 2 replies
  • 0 kudos