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Forum Posts

Resolved! PAC number

Where can I find the temporary number O2 has given me so I can use my PAC code to replace it with my old number?

Holly14 by Level 1: Joiner
  • 165 Views
  • 1 replies
  • 0 kudos

Resolved! ABROAD AND SIM NOT WORKING

I'm currently in India right now and i setup e-sim accidentally when i wanted to setup an e-sim for my airtel sim card and I'm unable to login into my o2 account or call customer service as i cant call international numbers in India . please can you ...

ASRF by Level 1: Joiner
  • 348 Views
  • 4 replies
  • 0 kudos

Resolved! Apple Watch reference code 08

I have received the error asking to call 202 quoting reference code 08 when trying to add a cellular plan to my watch. Calling 202 3 times and speaking to 3 different people has resulted in no one being able to fix the issue. Does anyone have any sug...

Website wrongly classed as 18+

Hi my website is wrongly restricted on your network. It is classified as 18+ but it is a web design website. Can this please be rectified? dolphinwebservices.com

DWS44 by Level 1: Joiner
  • 137 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade

Hello, i completed a upgrade yesterday- where the money has come out of my account but i’ve had no confirmation and its still in my basket

DHenz by Level 1: Joiner
  • 133 Views
  • 1 replies
  • 0 kudos

Contact

I have a problem with my bill it saying that my bill is addressed to my mobile number but then further down the page it quotes an entirely different mobile number. What’s happened here?

Cjpowis by Level 1: Joiner
  • 169 Views
  • 1 replies
  • 0 kudos

Resolved! Safesearch

I cant turn off my safesearch, have you locked it. Also my browsing has all changed I cant access sites poroperly such as argos and amazon

Eddie9 by Level 1: Joiner
  • 152 Views
  • 1 replies
  • 0 kudos

eSIM installation problem

Hi, I upgrade my contact yesterday to a sim only ESIM - I went through the prompts to activate it on my phone. However I don’t think it has worked properly. I can’t access network or internet outside of WiFi now. Please can you assist urgently?

Emilyjoy by Level 1: Joiner
  • 269 Views
  • 2 replies
  • 0 kudos

Resolved! Query about Apple Watch

I'm looking to buy an Apple watch Series 9 through O2, however I'm currently with Tesco Mobile. If I purchase the watch through here, is the watch useable if I just don't activate the eSIM or what would happen? thanks!

TWeeZaard by Level 1: Joiner
  • 180 Views
  • 1 replies
  • 0 kudos