Get tech support for your O2 issues

Resolved! Activating an esim overseas

I have recently moved overseas. I'd like to maintain my UK number, changing my current contract with 02 to an esim. If I purchase an esim contract online, will I be able to register/activate it overseas or would this need to be done in the UK?

Resolved! Pac code fail

Hi I transferred over to O2 at my local O2 shop on 9th Feb 2025 from Tesco mobile. I received a Pac code which was passed to the assistant. When he entered it onto the system it was showing some kind of error which he wasn't familiar with. To cut a v...

Frustrated

Does someone know what I need to do to get my number cancelled with O2? I signed up for a new contract with O2 since 26th Jan 2025, intending to retain my number and transfer from my network provider to O2. I was sent an O2 SIM card within 2 days, ho...

Resolved! unblocking a number on my phone

A number has somehow been blocked on my phone. how do I unblock it?

Resolved! Sim swap

Someone called me from the number 01274876584 and said that my SIM would expire soon and that they would send me a new one. However, he want to my old SIM. The person asked for my details, but I didn’t provide them. When I checked the number, it turn...

Resolved! How do I increase the number of rings before my phone cuts off the call

How do I increase the number of rings before the call is cut off?

No data service in IV27 4JE for 5 days.

Hi The service status says that there is a phone mast not working and that engineers will be working on it.Do you know when this will be fixed as I have to walk some distance from my house now to get a signal? Thanks

How do I stop unsolicited calls from another country

In the last two weeks I have noticed unsolicited calls from 'Armenia'. I reject these calls and block them but the number constantly changes. eg:+374 44 761481+374 44 604545+374 44 802394+374 44 552806 I noticed on my upcoming bill that there is a ch...

Resolved! Fixed Dialling

When wanting to use this option on the phone, and so choosing 'ON', the phone then asks for a PIN number before it can action the request. If the user doesn't know the PIN number which is being asked for, or if they've forgotten it, how can this choi...

O2 upgrades 'auto dialler' wont stop calling me!

I'm getting multiple calls a week from 'O2' badgering me about upgrades. The calls are always from different numbers with their locations showing from various cities around the UK. The call is 'backed up' with a txt asking me to contact them. It's ge...

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