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Watch and phone on different O2 accounts

Recently bought a pro5 4g watch. Already had an S21 Fe phone but watch and phone have separate o2 accounts. Told not possible to bring everything onto a single account unless I cancel one of them. Local o2 shop set up different emails (gmail and goog...

Calla

I cant make or receive call. Message says not registered to a network

Samsung A54 5G

Hello my phone keeps randomly restarting itself. It also is not working through my blue tooth stereo in the car it will play music make and receive calls but I can hear the other person but they can't hear me. I've also had this happen once or twice ...

02 hotspot

I'm staying with my elderly mum who doesn't have Internet connection. I can't seem to connect to an 02 hotspot. It doesn't come up as an option on phone. Many thanks

Resolved! Puk code

I need my puk code if possible please x

Resolved! Validation codes

My Samsung phone stopped working on m, so ordered a iPhone and ever since set up I can’t receive validation codes from WhatsApp and a few other apps. Anyone else have this problem? Can o2 help me if I get through on the phone or o2 App? Never had thi...

Phone number hasn’t changed over. It’s been a week

I’ve recently opened my own o2 account and gotten my own phone. My previous phone number was on an account that my dad was paying for. I wanted to keep my old phone number and requested to have it transferred over to my new sim and account 3 times an...

No signal after maintenance

The signal in out village went down last Thursday with no notification. Vodafone users had the same issue. Checking the O2 site it said that this was maintenance work that would be completed by Friday evening. Over the weekend we started getting an o...

Getting IMEI Blacklisting removed from My O2 Mobile

I purchased my mobile from Marketplace and now it's gone IEMI blacklisted. Spent hrs trying to sort this through customer services. I am now the legal owner of the phone. Customer services says there's no bars.If the prior owner had a problem with O2...

Resolved! Account change by O2 without my knowledge

My account has my wife and 2 children on it. Or it did until 2-3 weeks ago. My 14 year old son's number has disappeared and O2 are unable to get it back onto my account. Why is O2 customer services so inept at solving problems?

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