Not received my New Device and SIM card.My Account has been activated
and my number transition over. Awaiting Courier pickup is the same
message I'm getting from DHL! Something is very wrong, I have no device
and no form of contact for 5 days now. Pl...
Hi everyone, Apologies this is going to be a long one. My husband had
his number and mine on an EE contract, the signal was appalling so we
had no choice but to find a different provider. In July 2024 my husband
text 65075 to get his pac code and por...
hello my problem is very simple i bought a sim card through o2 and then
i loaded a balance of 10 pounds onto it. my only purpose was to pay as i
use and i did not want to switch to a tariff. nobody even asked me. but
after loading o2 enrolled me on a...
Hello. I have had two apple watches from you an ultra for me and a
series 8 for my wife. We have had these well over a year and the data
never has worked on them. We have tried unpairing the watches and
setting them up new but had no luck. I have con...
There appears to be an error when purchasing a new contract phone from
the O2 website.I have been trying this for two weeks, and when i reach
the part of eligibility i receive an error, "there was an issue" and it
requests me to try again but the iss...
Hi thereI recently discovered the 'convert to esim' button on my
iPhone's settings. So I was curious and clicked on it. For the next 5
mins, my phone was spinning and said 'Activating E-Sim', and then I was
greeted with the message saying 'E-Sim will...
Hi, I need to top-up some PAYG mobiles for myself and other family
members but after signing in, selecting amount to top-up, enter my
address the site should allow me to enter card details but the page is
just resetting with message: It looks like so...
