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Forum Posts

Resolved! Lost Phone Help

Hi Guys i have lost my phone and I keep going around in circles on this site, i can not call you as i dont have a phine to call so how do i make contact?? Kind Regards

Resolved! Can't send txt msg after sending group msgs for 500 people

Hi, After sending 500 msgs at once my iPhone 14 Pro Max stopped me from sending individuals msg. Tried to speak to O2 but they said everything is fine on their ends. Does anyone have any idea what could happened ?

Gregory83 by Level 1: Joiner
  • 267 Views
  • 2 replies
  • 0 kudos

Resolved! Using E-Sim laptop in Portugal

Hello, I plan to buy a laptop with an E-sim card from o2, can I register it here in the UK but then take in to Portugal and keep it there? thanks

PauloG by Level 1: Joiner
  • 200 Views
  • 1 replies
  • 0 kudos

Wifi calling

My wifi calling only works 5% of the time that I need it at home. I've done everything to try to get it ie flight mode on off, phone on off, volte selected, O2 preferred. It only comes on randomly, despite having fibre to the premises.Coverage is rea...

Security code

you have said you can’t send me a security code. The ones that you have sent are saying that they are invalid.

Harri20 by Level 1: Joiner
  • 108 Views
  • 1 replies
  • 0 kudos

Cancelled account

I cancelled my account months ago and I am still having money taken out of my account on a monthly basis. The o2 sim is no longer active and the phone is no longer in use.

Broken

You tell me to log in to my account to view my credit note, firstly I don’t k is what that is so I’m trying to find out but then you won’t let me log in to my account. You keep sending codes and keep saying the code doesn’t work so I’m totally stuck

Chris369 by Level 1: Joiner
  • 111 Views
  • 1 replies
  • 0 kudos

sim card not working in new phones

i've had this sim card for years and have had 2 new phones but the sim card does not work in them. despite being unlocked it says sim 1 not allowed on them both. i've heard that sim cards that are very old may not work in newer phones so wondering if...