Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Installed a eSim using the O2 app and website. Now I have no signal. It has been 5 hours now. Anyone know how to fix this issue?
My £10 Rolling Plan has vanished without warning. O2 was not able to take automatic payment this month, which has happened before, but when I paid £20 in the account (to account for next 2 months) it didn’t automatically return to my £10 Rolling Plan...
Dear Sir/Madam, I am Kamil, I sold my phone, however on my phone I had esim card. I would like block my esim and order new sim plastic card. I can not call because I do not speak english, I use transaltor to wrtiing. I can not writing on app because ...
Hello my iPhone has been barred and need to undo the bar once and for all. Customer service have tried once to undo it to no avail. Can anyone help?
i was having issues with the mobile data when i upgraded my apple watch, so i asked for O2 to cancel existing plan so i can purchase a new one, BUT when i tried to do this i kept getting error 10. O2 customer service is as useful as a chocolate teapo...
my data doesn't seem to work outside my house away from the Wi-Fi says no signal or no access to internet
Dear o2, Why am I continually receiving text messages and emails relating to billing, despite the fact I have no active airtime contract with O2? I have received three text messages and have no way of stopping them it seems (no products show under my...
I’m having trouble using buttons on the right hand side of my screen, any buttons on that side can’t be pressed, I can take lots and lots of attempts at pressing the letter P or touching the crosses to close something
Need to sort bill but my number is not working or recognised. Spent lots of hours trying to ring gets cut off every time.
Since Thursday last week I have been unable to make outgoing calls from my mobile, I have paid my bill. everytime I try to call O2 I get told they can not access my account t details due to a migration platform this is so frustrating I can not use my...
