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Forum Posts

Resolved! my 02 app not working

my 02 app isnt working can i use another e mail to register again?

My mobile number associated with another account

whilst trying to log into my account . The email and password work fine. Then I select my phone number to send a text to , which works and I get a code . after entering the code it says this number is associated with another account

dave2905 by Level 1: Joiner
  • 235 Views
  • 2 replies
  • 0 kudos

Resolved! Esim

Accidentally made my SIM card an esim

Iwoodh by Level 1: Joiner
  • 188 Views
  • 1 replies
  • 0 kudos

Resolved! Stolen phone

Hello, my phone was stolen yesterday. I would like to opt for a new device/plan with O2. How should I go about getting a sim with the same number? Thank you.

Ilyana by Level 1: Joiner
  • 243 Views
  • 2 replies
  • 0 kudos

Using Samsung S22 in South America.

I am in South America with Data roaming activated and I cannot make or receive calls, text or use the Internet. Can log on to hotel WiFi to use WhatsApp. Please help ASAP. Thanks

JaneM by Level 1: Joiner
  • 199 Views
  • 1 replies
  • 0 kudos

Resolved! puk code

i need puk code im locked out of my samsung 

geoh by Level 1: Joiner
  • 154 Views
  • 1 replies
  • 0 kudos

Resolved! My O2 android app won't let me log in

My O2 android app won't let me log in, online is fine but app says details don't match?, the details are the same so how can it work on the website but not on the App, I have cleared Cache/Data and uninstalled/reinstalled the app and still nothing?!

Xaneth by Level 1: Joiner
  • 410 Views
  • 5 replies
  • 0 kudos

Resolved! PUK code

Hi: I need my PUK code but can’t obtain it as you keep saying you’ve sent a code to my phone number but I’m not receiving it…

Estelle02 by Level 1: Joiner
  • 384 Views
  • 3 replies
  • 0 kudos

Resolved! fraud

My phone number and phone is being used for online fraud, how do I block my number from these people. they have hacked my social, email and bank

RJI by Level 1: Joiner
  • 217 Views
  • 2 replies
  • 0 kudos