Haven’t used my number/esim since I subscribed. now I’m in California I
don’t want to keep paying if I don’t use the number. Please cancel my
subscription/account.
I recently changed to a new iPhone and as a result had to reset my Apple
watch (the normal transfer process failed as the first iPhone 16 was
faulty). When I try to go through the process of setting up the network
connection in the Watch app, the pro...
I’ve bought an iPhone 14 Pro Max and there is no sim slot so I need an
eSIM. I’ve followed the website support pages and there isn’t anywhere
on the o2 app that actually aligns with what is being said in the
directions. can’t find “swap sim” or “requ...
Hi, I had my Apple Watch Ultra replaced by Apple and my new watch won’t
allow me to add my existing data account. It says to call customer
service and quote error 08 but the advisors don’t seem to be skilled
enough to resolve. From research I’m guess...
Just got started with a new S24 Ultra, which runs fine on the eSIM,
which shows my number in SIM manager. However, when I insert the
nano-SIM from my old S8, it recognizes O2, but says 'unknown number' and
I'm restricted to emergency calls. Since the...
I have had no phone signal in my area all week. Although your "Network
Coverage" page tells me I have good signal, your "Service Status" page
tells me there is upgrade work in my area which will not be resolved
until 8th February!!!I had no warning f...
Hi O2 Team I have an iPhone 16 Pro and Apple Watch Ultra v1. My watch
was recently re-paired as I upgraded my iPhone with Apple Upgrade
Programme, from iPhone 15 Pro to iPhone 16 Pro and I am unable to add
the mobile data\sync plan that I previously ...
My mum is trying to get a pac code and keeps getting an error message
when texting the number. We have phoned 202 multiple times and keep
getting so far then they hang up on us. Once in a while they say they’ll
ring back but surprise surprise no one ...
I ordered a Netgear Nighthawk M6 with a sim contract for unlimited data
at the start of December, which I received a week later (I was told 3
weeks) and when putting the SIM into the device, it doesn’t work. So I
rang customer support and I was told ...
